Word 2002 Will not open any file

[Sean]

I've reinstalled twice already can't seem to open
anything.

I've played with the settings that I can get to and
nothing seems to make a difference

I can create and save a new file, but the program will
give me the message:
"The file *.* is unavailable"

I have administrator access on my windows XP home.
There are no additional networking programs running in
the background.

 

[Beth Melton]

Hi Sean,

How are you opening the files? If you are opening the files outside
the application (other than using File/Open) then it sounds like the
Registered File Type needs to be recreated.

Go to Start/Run and run the following:

winword /r

Note that there is a space before the forward slash.

If that isn't the case or if the /r (regserver) switch doesn't work
then did you recently install the SP-2 patch for Office? If so and you
are also using Norton AV then chances are you have encountered a
conflict in the "Office Plug-in" option in Norton. In Norton go to
Norton Options and disable the Office Plug-in option found in the
Miscellaneous section.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/