Word 2003 and Document Recovery

F

FSN Tech

I see in Document Recovery the file (Document1) recovered but when I try to
close this file, I receive the message cannot delete file: Cannot read from
the source file or disk. I believe this is the normal.dot file and I have
renamed this file to see if I can fix this issue but that has not worked. I
am working in a Terminal Server environment and multiple users are getting
this issue when they open Word every other time. I have looked in
newsgroups, googled for this issue and searched Microsoft's tech site. I
would appreciate any help with this issue. My one thought would be to run a
repair on Office but I don't think this will fix the issue.
 
F

FSN Tech

I deleted this registry key on the Terminal Server -
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\Microsoft\Office\11.0\Resilency\Document Recovery - I
deleted the Document Recovery key.

FSN Tech
 

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