Word 2003 ASK not asking Word 97 prompt

W

WordHazIt

Upgraded Word 97 to Word 2003. When run an existing Mailmerge created in
Word 97, it no longer prompts for ASK field information. If you go to Field,
Ask, it displays the fields in the mailmerge. If I recreate the ASK field, it
works. I cannot get ASK to work on any docs created in Word 97. Security is
set to low. Any ideas?
 
C

Cindy M -WordMVP-

Hi =?Utf-8?B?V29yZEhhekl0?=,
Upgraded Word 97 to Word 2003. When run an existing Mailmerge created in
Word 97, it no longer prompts for ASK field information. If you go to Field,
Ask, it displays the fields in the mailmerge. If I recreate the ASK field, it
works. I cannot get ASK to work on any docs created in Word 97. Security is
set to low. Any ideas?
This question might have gotten a quicker answer if you'd posted it in the
word.mailmerge.fields newsgroup. It really doesn't have much to do with
development (programming)...

The first thing I'd do is compare the field codes in the existing vs. newly
created ASK fields (Alt+F9 toggles field codes on/off). Note that I don't expect
you to find a difference, but it's a step that shouldn't be left out.

I'm guessing that there's some relatively minor difference in the documents'
structure that's preventing Word 2003 from noticing the presence of the ASK
fields. You might check in Tools/Options/Print if "Update fields" is active; if
not, try turning it on and see if that makes a difference.

The other thing that might be affecting this is the security measure described
in this KB article. You might try creating the Registry key it mentions:

http://support.microsoft.com?kbid=330079
WD: How the Behavior of the Word Fields Changes After You Install the Word
Update

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail :)
 

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