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Is it still possible to submit bugs in Word 2003 and will does
Microsoft still repair non-security based bugs? If so how? When I
try to go through Microsoft connect they do not show Office 2003 as an
available connection.
We have a large number of customers having problems with the following
bug:
Title: Embedded fonts disappear after saving document
Description: If a user receives a document with an embedded font that
has full embedding rights (i.e. installable embedding), opens the
document and then saves it to their harddrive. The next time the
document is opened a substituted font appears in place of the embedded
font. This has been documented across many systems and installations.
Reproduce steps:
1. Create new word document.
2. Turn on font embedding.
3. Use a font with full embedding rights (installable embedding), that
the receiving computer does not have installed on it.
4. Send or copy file to receiving computer.
5. Open file in word.
6. Save file (File save).
7. Close file.
8. Reopen file.
Actual result: Substituted font is used in place of embedded font.
Expected result: Ability to see the embedded font.
Under Word 2003 if a user is sent a document with embedded fonts (all
fonts allowing installable embedding) and does not have those fonts on
their computer, when they initially open the document they can see all
fonts. But if they subsequently save the document and reopen, all
embedded fonts not on their system are no longer visible and a
substituted font is used. This does not happen in any previous
versions of word.
Based on my research I am guessing that this is do to the change in
embedded fonts handling microsoft made in Word 2003 whereby they no
longer automatically install embedded fonts that are installable. This
means that documents that are edited and sent along lose their initial
formatting. Is there a work around to this?
Furthermore, doesn't this change make the "installable embedding
allowed" rights of a font basically no different than "view and print"
(or read only) embedding?
Microsoft still repair non-security based bugs? If so how? When I
try to go through Microsoft connect they do not show Office 2003 as an
available connection.
We have a large number of customers having problems with the following
bug:
Title: Embedded fonts disappear after saving document
Description: If a user receives a document with an embedded font that
has full embedding rights (i.e. installable embedding), opens the
document and then saves it to their harddrive. The next time the
document is opened a substituted font appears in place of the embedded
font. This has been documented across many systems and installations.
Reproduce steps:
1. Create new word document.
2. Turn on font embedding.
3. Use a font with full embedding rights (installable embedding), that
the receiving computer does not have installed on it.
4. Send or copy file to receiving computer.
5. Open file in word.
6. Save file (File save).
7. Close file.
8. Reopen file.
Actual result: Substituted font is used in place of embedded font.
Expected result: Ability to see the embedded font.
Under Word 2003 if a user is sent a document with embedded fonts (all
fonts allowing installable embedding) and does not have those fonts on
their computer, when they initially open the document they can see all
fonts. But if they subsequently save the document and reopen, all
embedded fonts not on their system are no longer visible and a
substituted font is used. This does not happen in any previous
versions of word.
Based on my research I am guessing that this is do to the change in
embedded fonts handling microsoft made in Word 2003 whereby they no
longer automatically install embedded fonts that are installable. This
means that documents that are edited and sent along lose their initial
formatting. Is there a work around to this?
Furthermore, doesn't this change make the "installable embedding
allowed" rights of a font basically no different than "view and print"
(or read only) embedding?