Word 2003 crashes on saving

[Lars Holm Thomsen]

Hi

I can see that others have crasching-problems concerning Word2003 - but
mostly when opening (network-)files.

I'm having the opposite problem: I can work a long time (hours) on a
document, but often the PC crashes totally when saving it.

I have automatically backup-savings turned on, and this functions
without any problems.
It it when it want to close word down and save or just save my work once
a while the problem appears.

Half the times the PC craches instantly - other times everything just
doesnt respond to mouse-clics and keyboard (while the clock still
counts), but after 10-15 secs. it freezes totally.

Both WinXP and Word/office 2003 is updated!

I have wondered: is the word-savingprocess very Ram-consuming? I've only
got 256MB Ram and a typically lot of processes running - still with
20-30% free physical Ram!

What could be the problem? Should I got back to Office XP - i never
experienced problems using that version!

Lars

 

[Raghu Prakash]

Hi Lars,

CAUSE
This issue may occur if you are working with Word (and other programs for
Microsoft Windows), and the Windows page file increases. This increase can
be large and can use up most or all the available disk space.

Note This issue has been reported to occur if your computer is running
certain versions of antivirus software. This issue may also occur if you
are saving to a full floppy disk.
RESOLUTION
To resolve this issue, add more hard disk space either by adding a larger
disk drive or by using a disk compression utility.

Note If you are running antivirus software, try turning it off. If this
corrects the issue, contact the manufacturer of your antivirus software for
an update or workaround.

WORKAROUND
To work around this issue, use any of the following methods:
You may be able to recover some disk space by quitting programs that you do
not need. After you quit the other programs, a few minutes may pass before
Windows changes the size of the paging file.
You can free disk space by deleting files that you do not need.
For example, run Disk Cleanup. To do this, follow these steps:

Note Disk Cleanup is available in Microsoft Windows 98, Microsoft Windows
Millennium Edition (Me), Microsoft Windows 2000, and Microsoft Windows XP.
Click Start, point to Programs (in Windows XP, point to All Programs),
point to Accessories, point to System Tools, and then click Disk Cleanup.
In the Select Drive dialog box, click to select the drive that you want to
clean up for example, C:\, and then click OK.
On the Disk Cleanup tab, click to select each of the options for which you
want to remove files.
Click OK.
You may be able to save your file to a floppy disk drive or network drive.
You can try to save to a different floppy disk that has free disk space.

For Further Information Microsoft Knowledge Base Article - 813997
http://support.microsoft.com/default.aspx?scid=kb;en-us;813997

Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Lars Holm Thomsen]

Thanks for your kind and profound answer! I have commented your answer -
se remarks inside the text!

Hi Lars,

CAUSE
This issue may occur if you are working with Word (and other programs for
Microsoft Windows), and the Windows page file increases. This increase can
be large and can use up most or all the available disk space.

Note This issue has been reported to occur if your computer is running
certain versions of antivirus software. This issue may also occur if you
are saving to a full floppy disk.
RESOLUTION
To resolve this issue, add more hard disk space either by adding a larger
disk drive or by using a disk compression utility.

I know that this was one of the possibilities, so... I've allready
ordered a bigger harddisk!

Note If you are running antivirus software, try turning it off. If this
corrects the issue, contact the manufacturer of your antivirus software for
an update or workaround.

I am (off cause) running antivirus. As a matter of fact - i've just
changed to AVG freeware version. I'm not quite sure, but i have actually
thought of this being the reason since it was more or less at that time
the problems showed up!
I'll work on that possibility too...

WORKAROUND
To work around this issue, use any of the following methods:
You may be able to recover some disk space by quitting programs that you do
not need. After you quit the other programs, a few minutes may pass before
Windows changes the size of the paging file.
You can free disk space by deleting files that you do not need.
For example, run Disk Cleanup. To do this, follow these steps:

Note Disk Cleanup is available in Microsoft Windows 98, Microsoft Windows
Millennium Edition (Me), Microsoft Windows 2000, and Microsoft Windows XP.
Click Start, point to Programs (in Windows XP, point to All Programs),
point to Accessories, point to System Tools, and then click Disk Cleanup.
In the Select Drive dialog box, click to select the drive that you want to
clean up for example, C:\, and then click OK.
On the Disk Cleanup tab, click to select each of the options for which you
want to remove files.
Click OK.
You may be able to save your file to a floppy disk drive or network drive.
You can try to save to a different floppy disk that has free disk space.

For Further Information Microsoft Knowledge Base Article - 813997
http://support.microsoft.com/default.aspx?scid=kb;en-us;813997

Please let me know has this helped You...

I will let you know - in app. a week - when my new harddisk has been
tested!

Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks again!

Lars