Word 2003 dissappeares after 20 sec. (?)

[Jørgen Kjær]

Recently I upgraded my old Office 2002 pro to Office 2003 Dk. (Enterprice
edition 2003) and now I've got the problem that when I open Words it starts
ok, but as soon as I start to write in a document or a mail, it dissappeares
completely after exact 20 sec.

The computer runs on a Windows XP (Dk) Home Edition 2002 with Sp.2.
installed.

Does anyone have a solution or ability to point me in a direction where I
might find useable help?

Thanks

Joergen/Denmark

 

[Suzanne S. Barnhill]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

 

[Jørgen Kjær]

Susanne, sadly your friendly request does not work - Mine is also an Office
2003 professional version with SP2, and not Office 2000 with a SR1 as you
suggest.

Anyway thanks

Joergen

 

[Suzanne S. Barnhill]

The article I recommended is for all versions of Word. Have you worked your
way through all the recommendations?

 

[Jørgen Kjær]

The article I recommended is for all versions of Word. Have you worked
your
way through all the recommendations?

(Joergen > no I was urged to erase and reinstall - and somehow that cleared
up the mess - and now it work 100% perfect.

Thanks for your concern anyway
Joergen

 

[Suzanne S. Barnhill]

My guess is that just renaming Normal.dot would have accomplished the same
thing.