Word 2003 doc damaged by file compression

[Laura]

I sent a Word 2003 document to a zipped folder and attached the zipped folder
to an email. The zipped file was incomplete, truncated to 2 paragraphs from
the original 13 pages, including about 10 jpeg photos. I went back to the
original document and it had also lost the last 12 pages! Any way to get the
file back? I did not have "always create a backup copy" turned on, and "open
and repair" in the Open file pull down menu doesn't fix it.

I don't know if this is related, but something is seriously hanging up my
Outlook email after I open and read several emails.

Thanks in advance for any help on helping me find the missing 12 pages.

 

[Graham Mayor]

File compression should not affect the document or its backup which should
be in the same folder as the original (though you only get a backup if you
save twice), so the issue appears related to your methodology. How did you
'send to' the zip folder? I would urge to save documents to the hard drive
then zip them outside Word, using a third party zip tool such as WinZip or
WinRar.

If you have saved the document with the pages missing and don't have a
backup that contains them, then the file is lost.

The Outlook issue is probably coincidental. If repairing doesn't fix it, ask
in an Outlook forum.

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Graham Mayor - Word MVP


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