Word 2003 Document prints in different font than used in the docum

[torajudo]

We have a staff member who uses the default Times New Roman to format her
documents. However, they PRINT in Times font. This only happens to one user
when printing to a specific printer. The easy answer is to have her start
using another printer but this is not convenient. She does not want to "live
with" using the Times font. Any suggestions what could be the cause or what
we can do to fix it? This started anout a week after upgrading our systems
to XP. We tried recreating the normal.dot template. This actually fixed it
for a week or so but it no longer works as a fix (the problem started up
again soon after renaming the normal.dot )

 

[Jezebel]

Some printers have built-in fonts , and have a setting to use the built-in
font in place of the font otherwise downloaded from the source application.
Check the further reaches of the printer settings dialog.

 

[torajudo]

Thanks. Do you mean looking into the printer settings from File> print or
physically checking the printer itself (or both)? I would think that if it
was a problem with her printer settings it would not allow her to print fine
from another printer. As well, if it was a problem with the printer itself,
others would run into the same issue. I also tried
Tools|Options|Compatibility|Recommended Otpions thinking that would help but
no luck. At any rate, it makes sense to look into the printer options. I
will investigate.

 

[Suzanne S. Barnhill]

Printers that have resident fonts often substitute these fonts for similar
fonts in a Word document. You need to look at the printer Properties for a
setting that allows you to choose between using the printer fonts and
downloading TrueType fonts as "graphics" or "soft fonts" or "bitmaps."