Word 2003: Entry Delays (Process Interrupts)

[Jack]

This is a followup to a previous unresolved issue.

Machine: XP Pro SP3, Word 2003 SP3, Dual CPU, 2.4 GHz, 2 GB Ram

There is an annoying process that interrupts entry into Word 2003. It
occurs regularly and frequently. An hourglass replaces the regular cursor
and entry is inhibited for a few seconds. The machine does not exhibit the
problem is safe mode.

Interestingly, there is a parallel issue with Explorer. The history is
replaced, temporarily but again regularly and frequently with random symbols.

As suggested by one wise sage, I downloaded process explorer.

The culprit appears to be spoolsv.exe. When the process is suspended, the
problem ceases. When the process is active, the problem occurs.

However - the process must be enabled to start Word. It appears to be a
legitimate MS process.

Therefore, something must be calling spoolsv.exe. I do not see any such
program in process explorer.

So...any thoughts or suggestions?

 

[Graham Mayor]

See if http://www.computerhope.com/issues/ch000914.htm helps.

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Graham Mayor - Word MVP


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[Jack]

Stopping the spooler and NOT restarting it gives a workaround - of course, it
inhibits printing until the spooler is restarted. However, at this juncture,
that's a small price to pay.

Thanks!