C
Carol via OfficeKB.com
Hi - we have one user who frequently gets kicked out of Word usually when
performing a save as from an existing document.
I have attached one of the errors from the Event Viewer. Information is
usually the same except for the fault address. Any help would be
appreciated!
Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 3/29/2005
Time: 12:09:37 PM
User: N/A
Computer: NYC-D-JKEMP2
Description:
Faulting application winword.exe, version 11.0.6359.0, stamp 40c8b025,
faulting module winword.exe, version 11.0.6359.0, stamp 40c8b025, debug? 0,
fault address 0x000636bf.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 77 00 69 00 6e 00 .w.i.n.
0030: 77 00 6f 00 72 00 64 00 w.o.r.d.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 31 00 2e 00 .1.1...
0048: 30 00 2e 00 36 00 33 00 0...6.3.
0050: 35 00 39 00 2e 00 30 00 5.9...0.
0058: 20 00 34 00 30 00 63 00 .4.0.c.
0060: 38 00 62 00 30 00 32 00 8.b.0.2.
0068: 35 00 20 00 69 00 6e 00 5. .i.n.
0070: 20 00 77 00 69 00 6e 00 .w.i.n.
0078: 77 00 6f 00 72 00 64 00 w.o.r.d.
0080: 2e 00 65 00 78 00 65 00 ..e.x.e.
0088: 20 00 31 00 31 00 2e 00 .1.1...
0090: 30 00 2e 00 36 00 33 00 0...6.3.
0098: 35 00 39 00 2e 00 30 00 5.9...0.
00a0: 20 00 34 00 30 00 63 00 .4.0.c.
00a8: 38 00 62 00 30 00 32 00 8.b.0.2.
00b0: 35 00 20 00 66 00 44 00 5. .f.D.
00b8: 65 00 62 00 75 00 67 00 e.b.u.g.
00c0: 20 00 30 00 20 00 61 00 .0. .a.
00c8: 74 00 20 00 6f 00 66 00 t. .o.f.
00d0: 66 00 73 00 65 00 74 00 f.s.e.t.
00d8: 20 00 30 00 30 00 30 00 .0.0.0.
00e0: 36 00 33 00 36 00 62 00 6.3.6.b.
00e8: 66 00 0d 00 0a 00 f.....
performing a save as from an existing document.
I have attached one of the errors from the Event Viewer. Information is
usually the same except for the fault address. Any help would be
appreciated!
Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 3/29/2005
Time: 12:09:37 PM
User: N/A
Computer: NYC-D-JKEMP2
Description:
Faulting application winword.exe, version 11.0.6359.0, stamp 40c8b025,
faulting module winword.exe, version 11.0.6359.0, stamp 40c8b025, debug? 0,
fault address 0x000636bf.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 77 00 69 00 6e 00 .w.i.n.
0030: 77 00 6f 00 72 00 64 00 w.o.r.d.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 31 00 2e 00 .1.1...
0048: 30 00 2e 00 36 00 33 00 0...6.3.
0050: 35 00 39 00 2e 00 30 00 5.9...0.
0058: 20 00 34 00 30 00 63 00 .4.0.c.
0060: 38 00 62 00 30 00 32 00 8.b.0.2.
0068: 35 00 20 00 69 00 6e 00 5. .i.n.
0070: 20 00 77 00 69 00 6e 00 .w.i.n.
0078: 77 00 6f 00 72 00 64 00 w.o.r.d.
0080: 2e 00 65 00 78 00 65 00 ..e.x.e.
0088: 20 00 31 00 31 00 2e 00 .1.1...
0090: 30 00 2e 00 36 00 33 00 0...6.3.
0098: 35 00 39 00 2e 00 30 00 5.9...0.
00a0: 20 00 34 00 30 00 63 00 .4.0.c.
00a8: 38 00 62 00 30 00 32 00 8.b.0.2.
00b0: 35 00 20 00 66 00 44 00 5. .f.D.
00b8: 65 00 62 00 75 00 67 00 e.b.u.g.
00c0: 20 00 30 00 20 00 61 00 .0. .a.
00c8: 74 00 20 00 6f 00 66 00 t. .o.f.
00d0: 66 00 73 00 65 00 74 00 f.s.e.t.
00d8: 20 00 30 00 30 00 30 00 .0.0.0.
00e0: 36 00 33 00 36 00 62 00 6.3.6.b.
00e8: 66 00 0d 00 0a 00 f.....