Word 2003 error

[Adam]

Hello all,
I'm a computer tech at a medium sized company and have run into a
problem, Word 2003 will not allow a user to use the File>Save As and
File>Print commands. They are both greyed out. I have already done some
research and took some other people's advice and checked the macros and
security settings, but nothing is different there. I have uninstalled
Word and all of Office and reinstalled it and the problem hasn't been
fixed. We thought the problem lay in the server connection, but we
have, not too long ago, replaced that server. Has anyone run into this
problem? Please help!

Adam

 

[mpt]

See "Troubleshoot saving documents " under help. You may not have the right
converters installed, tho I doubt that, esp. if user just wants to save to a
Word doc with a different name.

Printer may not be installed correctly . . . .

Maybe these articles on Microsauce Knowledgebase will help;

http://support.microsoft.com/search...uct=OFF2003&LN=EN-US&SD=OFFN&Query=greyed out

You could be using a pre-Korean War version of Word. Maybe it's time to
upgrade.

Richard