Word 2003 fails to start

[John Lenz]

I just got this message on word launch (either Word or outlook 2003 w/word
as editor)

Word failed to start correctly last time. Starting word in safe mode...

I did a detect and repair -> no fix

I un-installed adobe writer software -> no fix

I un-installed office 2003 pro, rebooted and re-installed office -> still
gives word fail to start correctly last time


How can I get this back up & working. Other office apps work fine.

John

 

[Herb Tyson [MVP]]

You can try the steps shown here:

http://word.mvps.org/FAQS/AppErrors/ProbsOpeningWord.htm


As a general rule, because Word tries to preserve any/all custom settings,
removing/reinstalling doesn't help. The steps shown in the noted article
address the most likely causes of problems encountered in starting Word --
corrupted normal.dot, corrupted registry entries, and misbehaving add-ins.

 

[John Lenz]

Thx,

it was a corrupt normal.dot

now working

You can try the steps shown here:

http://word.mvps.org/FAQS/AppErrors/ProbsOpeningWord.htm


As a general rule, because Word tries to preserve any/all custom settings,
removing/reinstalling doesn't help. The steps shown in the noted article
address the most likely causes of problems encountered in starting Word --
corrupted normal.dot, corrupted registry entries, and misbehaving add-ins.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com