M
MJK
I've installed Word 2003 on a new computer (Windows XP SP1), and I've moved
all the templates, including NORMAL.DOT, from my old Word 2000 system.
On the new system:
For any document based on NORMAL.DOT: File>Save As does nothing.
For any newly created document based on NORMAL.DOT: File>Save does nothing
(doesn't bring up a dialog box at all; no error message either).
This is the identical NORMAL.DOT that worked (and still works) perfectly on
the old Word 2000 system.
On the Word 2003 system: if I delete NORMAL.DOT and let Word recreate it
then I can save documents... but of course I lose all my macros and (worse
still) all my settings.
I have scanned this template file (on both computers) using Norton
Anti-Virus, and nothing is reported. I have tried signing NORMAL.DOT but the
problem behaviour remains unchanged.
What is happening? How can I stop it happening? Is there some conversion
tool I must run?
all the templates, including NORMAL.DOT, from my old Word 2000 system.
On the new system:
For any document based on NORMAL.DOT: File>Save As does nothing.
For any newly created document based on NORMAL.DOT: File>Save does nothing
(doesn't bring up a dialog box at all; no error message either).
This is the identical NORMAL.DOT that worked (and still works) perfectly on
the old Word 2000 system.
On the Word 2003 system: if I delete NORMAL.DOT and let Word recreate it
then I can save documents... but of course I lose all my macros and (worse
still) all my settings.
I have scanned this template file (on both computers) using Norton
Anti-Virus, and nothing is reported. I have tried signing NORMAL.DOT but the
problem behaviour remains unchanged.
What is happening? How can I stop it happening? Is there some conversion
tool I must run?