Word 2003 - Form with Dropdown Box - Using Send to Recipient

[memcneely]

Hi there --
I created a form using Word 2003 and saved it as .dot. In one of the fields
I inserted a dropdown box. When I send the completed form, it does not show
the selection from the dropdown. What do you think?

Thanks!

 

[Graham Mayor]

Did you protect the template before saving it?
Are the recipients aware that templates are used to create new documents?
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Graham Mayor - Word MVP


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[memcneely]

Hi Graham --
I unprotected and protected the template several times trying to fix it. Not
sure if when I initially saved it if it was protected (does this matter). I
am the only one utilizing the template right now until I can get the dropdown
to appear in the email. I have the template saved and create new documents
from it. The dropdown selection disappears when I do a send to mail
recipient. Thanks for your help.

 

[Graham Mayor]

If you are trying to send the document as the body of an e-mail then that is
not going to work. You must send the form as an attachment.

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Graham Mayor - Word MVP


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[memcneely]

Thanks for the info, Graham. I will change it to a text form field since I
need it to appear in the body.

Have a great day!

 

[Graham Mayor]

Frankly I don't see that working either. You have no control whatsoever over
how an e-mail is opened by the recipient. Protected forms are not compatible
with e-mail formats. If you want a working form it is going to have to be an
attachment.

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Graham Mayor - Word MVP


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