Word 2003 hangs indefinitely looking for a floppy

[Shawn]

recently upgraded to office 2003, we are and have been running windows XP.
Since the upgrade if a user saves or opens a document in MS Word 2003 to/from
the floppy drive and then removes the floppy from the drive the next time
they try to save or open a file MS Word 2003 searches the a drive
continuously and the machine is effectively locked up. The user can do
nothing until they either reboot the machine or place a floppy in the drive.
Previous versions of word would scan the floppy and time out eventually
saying there was nothing in the drive.

 

[Shawn]

Nice in theory but you'll never get users to adhere to that, does anyone have
a solution? Corruption of data is not the problem, word hanging indefinitely
is the problem.

 

[Cindy M -WordMVP-]

Hi =?Utf-8?B?U2hhd24=?=,

Nice in theory but you'll never get users to adhere to that, does anyone have
a solution? Corruption of data is not the problem, word hanging indefinitely
is the problem.

I agree with Jezebel. 100%. And if the users never experienced damaged files,
then they were double-lucky, until now.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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