Word 2003 hangs

S

Shrek

Hi,

I am running Windows XP Pro and Offce 2003 (no SP1). For some reason, every
now and then, Word 2003 hangs. This isually happens when saving afile, but
sometimes it happens also by just switching the focus to Word from another
application. I am forced to kill Word which often results in lost of work.

I am running eTrust as a anti-virus software. I also re-installed Office
2003 and it didn't help.

Ideas?

The Windows event log includes the following messages:

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 9/17/2004
Time: 12:10:09 PM
User: N/A
Computer: ATL20014515XP
Description:
Fault bucket 60058663.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 36 30 30 35 38 36 36 33 60058663
0010: 0d 0a ..

------------------------

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 9/17/2004
Time: 12:09:59 PM
User: N/A
Computer: ATL20014515XP
Description:
Hanging application WINWORD.EXE, version 11.0.5604.0, hang module
WINWORD.EXE, version 11.0.5604.0, hang address 0x00008705.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 57 49 4e 57 4f 52 WINWOR
0018: 44 2e 45 58 45 20 31 31 D.EXE 11
0020: 2e 30 2e 35 36 30 34 2e .0.5604.
0028: 30 20 69 6e 20 57 49 4e 0 in WIN
0030: 57 4f 52 44 2e 45 58 45 WORD.EXE
0038: 20 31 31 2e 30 2e 35 36 11.0.56
0040: 30 34 2e 30 20 61 74 20 04.0 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 30 38 37 30 35 0008705




Any ideas?
 

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