word 2003 has encountered a problem...

Z

zouhair ghazzal

The problem concerns MS Word 2003, which I purchased part of the student-teacher special Office 2003 edition in September 2003. Word was working fine until I recently installed the proofing tools 2003. I also installed the SP2 update for both Office and its proofing tools. Now word crashes regularly with Arabic files. For instance, whenever I copy and paste an Arabic file from Explorer into Word, then save the file, I'm unable most of the time to exit Word properly. As soon as I try to exit Word, I get the following error message: "Microsoft office word has encountered a problem and needs to close. We are sorry for the inconvenience." When I hit on the close button (the red cross), it takes about a minute for the error message to go and to get Word back on its own-with a new blank document. This has been regularly happening this past week, since installing the proofing tools and their SP2 update, and seems to be limited to Arabic documents only. It neither occurs with English nor French documents-at least not for now. I've never encountered this problem prior to installing the proofing tools.



Thank you for your patience.
 

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