D
Derek Timothy
Hi All,
Can you help with a strange problem? A lot of users in my org now have
office 2003 and when they receive word docs by e-mail created in word 2003
from customers, word hangs when they try to open it. No errors, it just
hangs. Task manager shows it is not responding. Happens to many users so it
is a generic problem. I have always resisted 2003 and still have office 97.
I can open the documents no problem.
Now if I create a new document, copy the contents of the mailed doc and
paste into the new document and then send that to the users they can open
the copy in word 2003 ok.
Any clues?
TIA,
Derek
Can you help with a strange problem? A lot of users in my org now have
office 2003 and when they receive word docs by e-mail created in word 2003
from customers, word hangs when they try to open it. No errors, it just
hangs. Task manager shows it is not responding. Happens to many users so it
is a generic problem. I have always resisted 2003 and still have office 97.
I can open the documents no problem.
Now if I create a new document, copy the contents of the mailed doc and
paste into the new document and then send that to the users they can open
the copy in word 2003 ok.
Any clues?
TIA,
Derek