Word 2003: Markup text reappears when I re-open a document

[Gibbo]

I have the exact issue stated here,
http://support.microsoft.com/kb/831771/en-us, although the resolution there
didn't work.

Yes, I did step 5.

 

[Suzanne S. Barnhill]

That is an extremely interesting article in that it suggests that the "Make
hidden markup visible" setting is per-document rather than per-system. If
that is true, it would be much more useful. The fact that this option is in
fact located in the "Document-specific settings" in Word 2007 confirms this.
But the fact that it *is* document-specific rather than global (that is, has
to be explicitly set for every document) probably explains why so many users
say it "doesn't work." Perhaps the option can be set for
Normal.dot/Normal.dotm?

 

[Bob Buckland ?:-\)]

Hi Gibbo,

What the article is relating to is which view is seen when opening a document that has unprocessed (accepted/rejected) changes in
it.

After unchecking the 'Make hidden markup visible...' box in
Tools=>Options=>Security
did you also switch the view to Final or Original from the Reviewing toolbar and then make a change to the document in (step 5)?

If the document is saved with a view of 'Final showing markup' active it will reopen into that view, no matter what that setting is.
If you don't turn off that option choice, it will open into 'Final showing markup' even if you have it displayed in 'Final' when
saving.

If you have that option unchecked and the file is opened by another person and they still have the default security option turned
on, to Make tracked changes visible, (the default) they will see the document in 'Final Showing Markup' view. (i.e. their security
setting overrides your view preference).

==============
I have the exact issue stated here,
http://support.microsoft.com/kb/831771/en-us, although the resolution there
didn't work.

Yes, I did step 5.>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Suzanne S. Barnhill]

Thanks for that clarification, Bob. Between the need to switch views and the
fact that the setting is not global, I think I now see why so many users
claim this setting "doesn't work."

 

[Beth Melton]

But the security option, "Make hidden markup visible..." IS a global option.
In that section, "Document-specific settings", only the "Remove personal
information..." option is actually stored with the document. I think by
"Document-specific" they mean privacy options that apply to documents as
opposed to those that apply to the application, such as Online Help. I
agree, the wording is confusing.

If you recall, a per-document option was available at one time but it was
removed in Word 2002 due to PII issues which is why they made it both a
global and a security option.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx

 

[Suzanne S. Barnhill]

Curiouser and curiouser.

 

[Bob Buckland ?:-\)]

Hi Beth,

Actually it appears that it may be a bit of both

If in Word 2003, after completing the steps in the KB article (i.e. the option setting and saving after making a change)
you then use Web Page preview and in the browser View=>Source, look under the <w:WordDocument> section in the source and there
should be
<woNotShowMarkup/> [the option setting]
and
<woNotShowRevisions/> [Final view]
stored within the document when that feature is enabled.

Note however, that in the browser the markup is shown

If you then go to Tools=>Options=>Security and turn the default back on and do another web page preview without making a change to
the document, that value doesn't always 'reset' in the document until the document has been changed and saved. It may not be
'reread' until the document is saved as a changed document (?)

But basically, in either case it's only preventing the view from auto switching to a '...+showing markup' if the default option is
turned off and if the view is set to either Original receipe or Final.

------------
But the security option, "Make hidden markup visible..." IS a global option.
In that section, "Document-specific settings", only the "Remove personal
information..." option is actually stored with the document. I think by
"Document-specific" they mean privacy options that apply to documents as
opposed to those that apply to the application, such as Online Help. I
agree, the wording is confusing.

If you recall, a per-document option was available at one time but it was
removed in Word 2002 due to PII issues which is why they made it both a
global and a security option.

~~~~~~~~~~~~~~~
Beth Melton >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Beth Melton]

I don't think you can go by what you see in the source in a web browser as a
means to determine what is actually stored in a document.

The codes you see pertain to the document view (even though it doesn't seem
like they are actually being used in the Browser). <woNotShowMarkup/> will
be present if you are viewing the document in Final view.
<woNotShowRevisions/> will be present if viewing the document in Final
view but it will also display if you are using Final Showing Markup and have
no visible tracked changes in the document. For example if you turn off
Insertions and Deletions along with Formatting if there are any tracked
formatting changes. That being the case, it appears as though
<woNotShowMarkup/> has anything do with the application option.

The way to test this is if you have the Security option (Make hidden markup
visible) turned off, modify a document with tracked changes turned on,
change the view to Final, make another change (if necessary), save, close,
reopen, the document will reopen without the changes being shown. If you
then close the file, turn the Security option (Make hidden markup visible)
back on and reopen the document the markup will then be displayed.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx

Hi Beth,

Actually it appears that it may be a bit of both

If in Word 2003, after completing the steps in the KB article (i.e. the
option setting and saving after making a change)
you then use Web Page preview and in the browser View=>Source, look under
the <w:WordDocument> section in the source and there
should be
<woNotShowMarkup/> [the option setting]
and
<woNotShowRevisions/> [Final view]
stored within the document when that feature is enabled.

Note however, that in the browser the markup is shown

If you then go to Tools=>Options=>Security and turn the default back on
and do another web page preview without making a change to
the document, that value doesn't always 'reset' in the document until the
document has been changed and saved. It may not be
'reread' until the document is saved as a changed document (?)

But basically, in either case it's only preventing the view from auto
switching to a '...+showing markup' if the default option is
turned off and if the view is set to either Original receipe or Final.

------------
But the security option, "Make hidden markup visible..." IS a global
option.
In that section, "Document-specific settings", only the "Remove personal
information..." option is actually stored with the document. I think by
"Document-specific" they mean privacy options that apply to documents as
opposed to those that apply to the application, such as Online Help. I
agree, the wording is confusing.

If you recall, a per-document option was available at one time but it was
removed in Word 2002 due to PII issues which is why they made it both a
global and a security option.