word 2003 needs to close...

[zouhair]

The problem concerns MS Word 2003, which I purchased part of the
student-teacher special Office 2003 edition in September 2003. Word was
working fine until I recently installed the proofing tools 2003. I also
installed the SP2 update for both Office and its proofing tools. Now word
crashes regularly with Arabic files. For instance, whenever I copy and paste
an Arabic file from the Internet into Word, then save the file, I’m unable
most of the time to exit Word properly. As soon as I try to exit Word, I get
the following error message: “Microsoft office word has encountered a problem
and needs to close. We are sorry for the inconvenience.†When I hit on the
close button (the red cross), it takes about a minute for the error message
to go and to get Word back on its own—with a new blank document. This has
been regularly happening this past week, since installing the proofing tools
and their SP2 update, and seems to be limited to Arabic documents only. It
neither occurs with English nor French documents—at least not for now. I’ve
never encountered this problem prior to installing the proofing tools.

Thank you for your patience.

 

[Echo S]

I'd probably try uninstalling the proofing tools and see if that fixes the
problems.

 

[zouhair]

In effect, the problem was the Arabic proofing tools. French and English
worked fine.
--
zouhair

I'd probably try uninstalling the proofing tools and see if that fixes the
problems.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

The problem concerns MS Word 2003, which I purchased part of the
student-teacher special Office 2003 edition in September 2003. Word was
working fine until I recently installed the proofing tools 2003. I also
installed the SP2 update for both Office and its proofing tools. Now word
crashes regularly with Arabic files. For instance, whenever I copy and paste
an Arabic file from the Internet into Word, then save the file, I'm unable
most of the time to exit Word properly. As soon as I try to exit Word, I get
the following error message: "Microsoft office word has encountered a problem
and needs to close. We are sorry for the inconvenience." When I hit on the
close button (the red cross), it takes about a minute for the error message
to go and to get Word back on its own-with a new blank document. This has
been regularly happening this past week, since installing the proofing tools
and their SP2 update, and seems to be limited to Arabic documents only. It
neither occurs with English nor French documents-at least not for now. I' ve
never encountered this problem prior to installing the proofing tools.

Thank you for your patience.

 

[Echo S]

That's what I would expect, based on your description. Glad you got things
working again.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

In effect, the problem was the Arabic proofing tools. French and English
worked fine.
--
zouhair

I'd probably try uninstalling the proofing tools and see if that fixes the
problems.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

The problem concerns MS Word 2003, which I purchased part of the
student-teacher special Office 2003 edition in September 2003. Word was
working fine until I recently installed the proofing tools 2003. I also
installed the SP2 update for both Office and its proofing tools. Now word
crashes regularly with Arabic files. For instance, whenever I copy and paste
an Arabic file from the Internet into Word, then save the file, I'm unable
most of the time to exit Word properly. As soon as I try to exit Word,

I
get

the following error message: "Microsoft office word has encountered a problem
and needs to close. We are sorry for the inconvenience." When I hit on the
close button (the red cross), it takes about a minute for the error message
to go and to get Word back on its own-with a new blank document. This has
been regularly happening this past week, since installing the proofing tools
and their SP2 update, and seems to be limited to Arabic documents only. It
neither occurs with English nor French documents-at least not for now.

I'
ve

never encountered this problem prior to installing the proofing tools.

Thank you for your patience.