Word 2003 not using usual normal.dot

S

Steve

Hi,

Where we work has bespoke applications interacting with office. In a
couple of user examples this software appears to have broken the link
with normal.dot such that toolbar changes, etc are not being written
there.

I've read
http://support.microsoft.com/default.aspx?scid=kb;en-us;826839 which
explains how (and where) word 2003 searches for normal.dot and how it
recreates it if it can't find it. But word is not doing this. I've
tried the old trick of deleting normal.dot and starting up word but
this is not creating it anywhere on the c: drive.

Essentially I'm wondering if there is something like the linux strace
utility which can be used so that I can see where word is opening
normal.dot from.

Thank you in advance

Steve
 

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