Word 2003 not working properly

[cordova]

First part of the issue, MSOffice gives me an error saying MSWord is unable
to load as email editor. Second part of the issue, when I open word, any
document is blank. I can't even see my cursor. The page layout is weird. I
will open documents that I know have information but you can't see it.

Things I've tried...
• Deleting the Normal.dot. This usually works. Usually, but hasn't all the
time.
• Complete reinstall
• Checked for any add-ins or macros. None are listed. Startup folder is
empty.
• Virus scan. de nada.

When I go into my task manager, Word is running even though I close it
(that's probably nothing new, though). i do have to end process in order to
remove the Normal.dot.
I am at a loss now as to how to fix this. Any ideas are welcome.

 

[cordova]

The actual error message in Outlook (not Office-sorry)-->"MSWord is set to be
your email editor. However, Word is unavailable, not installed, or is not the
same version as Outlook. the Outlook editor will be used instead"

 

[Terry Farrell]

You probably need to delete mail.dot rather than normal.dot. It should be
colocated with normal.dot.