Word 2003 Options Menu settings do not persist

M

mblatt

My settings on the tabs of the Word 2003 Options menu do not persist. I
can set things up as I want them (for example, show paragraph marks; my
address). My settings may persist through several closings and openings
of Word. However, within hours, all of the settings revert to their
default values. My changes simply disappear and my recent documents
list goes blank. The settings never survive a reboot.

My normal.dot seems fine. I have many customized template settings that
persist as intended and some personal startup templates that also hold
their settings. I tried making normal.dot read only, but this didn't
make any difference. My page setup settings also hold as intended.

I assume the affected settings are in the data registry key and/or
options registry key, since deleting these keys using the support.dot
troubleshooting macros wipes out the affected settings on another
system that doesn't have the problem.

Any insights out there?
 

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