Word 2003 Page Border Tab Greyed Out Not Available

[Bishoptrue]

I have a weird error in Word 2003. When I go to Format/Borders and
shading, the 'Page Border' tab is greyed out and not availabe. I
cannot find any solution searching Google for an answer. I have found
a workaround, when I run winword /a it does appear, but I am looking to
affect a permanant solution. Does anyone have an idea to correct this
issue? Thank you in advance for any help you can offer me.
Tom
(e-mail address removed)

 

[garfield-n-odie]

Rename your normal.dot template as described in the "Creating a new
Normal.dot from scratch" section in
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm , and use the
Organizer to copy your customizations from the old normal.dot template
to the new one.