Word 2003 - Pasting graphics

[eziskovsky]

When I alt-printscreen and paste into Word, it seems to paste fine (single
printscreen or multiple), but either can't be seen or is cut off. If I click
on the printscreen I've pasted, it shows the box where the graphic is but not
the graphic itself. If I hit enter or backspace, the graphic appears. I
can't scroll from page to page and have the graphics visible, either.
HOWEVER - this is with Adobe Acrobat 6.0.3 standard installed on my machine.
If I uninstall Acrobat, it works perfectly. Adobe says it's "obviously not
an Acrobat problem" since "printscreen and Word are Microsoft things". Has
anyone heard of this happening? Any suggestions at all?

 

[garfield-n-odie]

Try reducing the hardware acceleration setting in Start | Control Panel |
Display. The fastest setting is the default, but is not always the best.

 

[eziskovsky]

Sorry - should have said, I've tried that and it didn't help. I've also
downloaded/installed the latest video/monitor drivers, played with resolution
and refresh rates, etc. As soon as I uninstall Acrobat, the problem clears
up.

 

[Beth Melton]

If you uninstall Acrobat and the problem goes away then that indicates
the issue is caused by Acrobat. Unfortunately in that case it is an
Acrobat issue rather than a Word issue.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[eziskovsky]

Thanks for the reply, Beth... That's exactly what I thought, but Adobe won't
take any responsibility for the issue. Luckily I don't need the full version
of Acrobat frequently!

 

[Beth Melton]

That's too bad. Unfortunately taking responsibility is a common issue
these days...

Glad you have some type of workaround, though. Is it the full Acrobat
or just their Word add-in? If the latter then that's easier to deal
with. You can simply add the add-in manually and load it when you need
it.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[eziskovsky]

It's the full version - doesn't matter whether it's Standard or Professional.
It works fine with just the reader, though. Since I create documentation
for my users and frequently include screenshots, I need that more than I need
the full Acrobat. I have several people with the full version and can borrow
their machines when I absolutely need to.