Word 2003 & PDFMaker

[cn]

I have Word 2003 SP3 and Adobe Pro 8.1. On October 22nd I suddenly cannot
use the PDF covert at all. The icons are gone from the toolbar, and if the
addin is enabled, a runtime error pops on WORD startup. "C:/Program
Files\Microsoft Ofice\OFFICE11\WinWord.exe". The next start of WORD states
that "acrobat pdfmaker office addin.dll will be disabled in order for Word to
function." I have automatic updates set for this system and assume it was an
update that changed settings. I have done all the solutions listed in the
Knowledge Base for this issue. Any solutions would be appreciated.

 

[Graham Mayor]

See http://www.gmayor.com/what_to_do_when_word_crashes.htm.
If you have not updated Acrobat to 8.1.2 then do so.
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Graham Mayor - Word MVP


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[cn]

I updated to 8.1.2 with all the security, etc. The pdfmofficeaddin.dll still
causes problems with WORD when enabled.

 

[Graham Mayor]

It sounds as though it is conflicting with something - maybe another add-in.
Repair Office and Acrobat then work through the troubleshooting tips at
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm. to attempt to
locate the problem

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Graham Mayor - Word MVP


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[cn]

I replaced the normal.dot with one from another system. All is working now.
Thank you for your help.