Word 2003 prints envelopes upside down

[John Drolets]

It doesn't matter if I set clockwise rotation - they still print upside
down. This is a problem because we use a shared Canon 2200 printer with the
entire office. Those who still have prior word versions.. xp, 97, 2000 need
to print envelopes also so we can't just change the way the envelopes feed
in the printer. Everything was fine office-wide until we upgraded six
computers with office 2003 - now those six computers will only print the
envelopes upside down (clockwise rotation does nothing). I found one article
on the knowledge base ID 211971 that applies to a Hewlett-Packard printer
with a similar problem. Ours is a Canon multi-purpose Imagerunner 2200. I
see no article on this problem with this printer. It must be a problem
specific to the printer and word 2003. There are no driver upgrades for the
printer - we are using the most current driver. In an office of 36 realtors
who all use the envelope drawer daily this has now become a huge problem for
us. We thought of designating a second drawer for envelopes that are fed the
opposite way but we can't spare a drawer for that. Any suggestions or help I
would appreciate. Thanks, John

 

[Graham Mayor]

The following link addresses a similar issue with Epson printers, it *may*
work for yours.
http://www.gmayor.com/epson_envelope_orientation.htm

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Graham Mayor - Word MVP


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