Word 2003 save and save as functions don't respond on some docs.

[jbeeghly]

I use Word 2003 as part of the Office Pro 2003 package on a Dell Optiplex Computer. I routinely connect to my office network via the Citrix program. Citrix brings up a virtual desktop of my office computer. On this desktop, I have folder shortcuts, some of which refer to folders on my shared hard drive at work and some of which refer to directories on my home computer. I start MS Word 2000 files on my office computer duing the day and save them. At night, I transfer files by dragging them from one directory to another on the virtual desktop. Then I log off and open the files with Word 2003 on my home computer.

The problem is that for some but not all such MS Word files, once I open it in Word 2003 at home, the save and save as commands no longer work. I can bring up the file menu and activate the command, but there is no file save or attempt to save the file. Conversely, the same process works fine on my laptop, which is stil using Windows 2000 and Word 2000. I can save the file there and later transfer it to my desktop. If I then try to open the file I just worked on on the desktop using Word 2003 I can no longer save or save as the file. I have tried reinstalling Office Pro with no benefit to improvement. (Note, however, that when I did reinstall it, Acrobat 5 files were still in the directory icons show up on the task bar.

Specs on computer are as follows:
OS Name Microsoft Windows XP Professiona
Version 5.1.2600 Service Pack 1 Build 260
OS Manufacturer Microsoft Corporatio
System Name DELL
System Manufacturer Dell Computer Corporatio
System Model OptiPlex GX27
System Type X86-based P
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2992 Mh
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2992 Mh
BIOS Version/Date Dell Computer Corporation A03, 10/20/200
SMBIOS Version 2.
Windows Directory C:\WINDOW
System Directory C:\WINDOWS\System3
Boot Device \Device\HarddiskVolume
Locale United State
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)
Total Physical Memory 1,024.00 M
Available Physical Memory 644.71 M
Total Virtual Memory 2.42 G
Available Virtual Memory 1.77 G
Page File Space 1.42 G
Page File C:\pagefile.sy

 

[Suzanne S. Barnhill]

Have you activated Office 2003? (Help | Activate Product)

I use Word 2003 as part of the Office Pro 2003 package on a Dell Optiplex

Computer. I routinely connect to my office network via the Citrix program.
Citrix brings up a virtual desktop of my office computer. On this desktop,
I have folder shortcuts, some of which refer to folders on my shared hard
drive at work and some of which refer to directories on my home computer. I
start MS Word 2000 files on my office computer duing the day and save them.
At night, I transfer files by dragging them from one directory to another on
the virtual desktop. Then I log off and open the files with Word 2003 on my
home computer.

The problem is that for some but not all such MS Word files, once I open

it in Word 2003 at home, the save and save as commands no longer work. I
can bring up the file menu and activate the command, but there is no file
save or attempt to save the file. Conversely, the same process works fine
on my laptop, which is stil using Windows 2000 and Word 2000. I can save
the file there and later transfer it to my desktop. If I then try to open
the file I just worked on on the desktop using Word 2003 I can no longer
save or save as the file. I have tried reinstalling Office Pro with no
benefit to improvement. (Note, however, that when I did reinstall it,
Acrobat 5 files were still in the directory icons show up on the task bar.