Word 2003 Table of Contents Error

[LPS]

My client sent a Word 2003 document to a colleague, as an Outlook 2003
attachment. The document has a Table of Contents generated using Styles
(headings). When my client opens the document, everything is fine. When her
colleague opens the document, from the e-mail attachment, the Table of
Contents is corrupted and displays every entry as being on Page 3.

Can anyone suggest a reason why opening the attachment would corrupt the
Table of Contents, yet opening the document displays the Table of Contents as
it should be?

All help is greatly appreciated.

 

[Stefan Blom]

This is usually caused by Word opening the attachment in Reading Layout
view, which is a user-specific setting. Ask the recipient to turn off the
"Allow starting in Reading Layout" option in Tools | Options, General tab.

Other options are:

- Save the attachment to the hard disk before opening it.

- Manually update the TOC.