C
collinxvii
Ok, Word 2003 (SP3) on my computer (XP SP2) is having a serious problem
today. When I open a document, be it a saved document or a new blank page, I
get an unspecified error message saying just that Word has encountered an
error and needs to close. It gives the option to recover my document, but if
I do that it only produces the same error again. Here's what I've done so far
to fix it (and failed):
1Basic restart of the computer - no effect.
2Sent error report and followed the link to help there, which brought me to
Office Updater. I downloaded and installed the update (which was actually
only for Outlook) - no effect
3 Tried to repair Office through the add/remove programs menu. This started
looking and went non-responsive three times.
What is the actual problem here and what can I do to fix it?
today. When I open a document, be it a saved document or a new blank page, I
get an unspecified error message saying just that Word has encountered an
error and needs to close. It gives the option to recover my document, but if
I do that it only produces the same error again. Here's what I've done so far
to fix it (and failed):
1Basic restart of the computer - no effect.
2Sent error report and followed the link to help there, which brought me to
Office Updater. I downloaded and installed the update (which was actually
only for Outlook) - no effect
3 Tried to repair Office through the add/remove programs menu. This started
looking and went non-responsive three times.
What is the actual problem here and what can I do to fix it?