B
B. Levien
I have a user who is working in a document which was based on an existing
document. There have been 2 people working in this document. The text in
question was probably cut and paste from an email (and the option "keep text
only was NOT used).
When she opens the document, she cannot see any tracked changes when viewing
"Final" or "Final Showing Mark-up" (there should be some showing on page 6 of
this document). If she uses "Original" or "Original Showing Mark-up" the
text disappears (it is inserted text, so I believe this behaviour is
correct). If she turns on the reviewing pane, you can see the four changes.
If she selects "next", it will take her to the next change. "Accept Change"
is greyed out. If she selects "All Changes in Document", nothing happens.
If she selects the text, copies it, pastes it, and then selects "keep text
only", the text seems to be stripped of formatting, and disappears from the
reviewing pane (like it was "accepted") and shows in the document like
"normal" text.
If she turns track changes on, she can make revisions, and they work properly.
There is no document protection in this document that I can see.
The above issues hold true when I go into the document (except that I seem
to be able to accept ALL the changes in the document), and when the second
editor goes in the document.
When she emails the document, there is no warning that there are tracked
changes (this option has been set under Tools, Options, Security). She
emailed the file to someone else in the office, and he can see the tracked
changes.
Is it possible these issues are caused by some weird coding from the email
the text was cut & paste from?
Has anyone else had these issues?
Thanks very much for any assistance.
document. There have been 2 people working in this document. The text in
question was probably cut and paste from an email (and the option "keep text
only was NOT used).
When she opens the document, she cannot see any tracked changes when viewing
"Final" or "Final Showing Mark-up" (there should be some showing on page 6 of
this document). If she uses "Original" or "Original Showing Mark-up" the
text disappears (it is inserted text, so I believe this behaviour is
correct). If she turns on the reviewing pane, you can see the four changes.
If she selects "next", it will take her to the next change. "Accept Change"
is greyed out. If she selects "All Changes in Document", nothing happens.
If she selects the text, copies it, pastes it, and then selects "keep text
only", the text seems to be stripped of formatting, and disappears from the
reviewing pane (like it was "accepted") and shows in the document like
"normal" text.
If she turns track changes on, she can make revisions, and they work properly.
There is no document protection in this document that I can see.
The above issues hold true when I go into the document (except that I seem
to be able to accept ALL the changes in the document), and when the second
editor goes in the document.
When she emails the document, there is no warning that there are tracked
changes (this option has been set under Tools, Options, Security). She
emailed the file to someone else in the office, and he can see the tracked
changes.
Is it possible these issues are caused by some weird coding from the email
the text was cut & paste from?
Has anyone else had these issues?
Thanks very much for any assistance.