Word 2003 Type mismatch error

[trakkal]

Every time I start Word 2003, either from double-clicking a .doc file or the
Word icon on my desktop I get a small popup headed ZnWordAddIn with the
message "Type mismatch". If I click "OK" it goes away and everything seems
to work normally. I'm using Office Pro 2003 SP2, and just updated to SP3 -
but it made no difference. I'm running XP Home on a P4 Prescott 2.8 with
1GB mem and heaps of HDD.
It's not a huge problem - just annoying - but I would appreciate a fix.

 

[Stefan Blom]

Since the error message refers to a particular add-in, try uninstalling it.
Sometimes, you can uninstall the add-in via Add and Remove Programs in
Control Panel; if this is not an option, see this KB article:

How to troubleshoot problems that occur when you start or use Word 2003 or
Word 2002
http://support.microsoft.com/kb/820919/en-us

--
Stefan Blom
Microsoft Word MVP


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[trakkal]

Thanks for your response, Stefan. This problem is now sorted, but not
without some difficulty. I had no idea what "ZnWordAddIn" represented, so
could not uninstall it. I printed "KB/820919/en-us", and followed
instructions to the letter. This showed that the offending add-in belonged
to a program called "Stuffit" by Alladin Software, so I renamed it and Word
2003 now starts without that annoying pop-up. I'll leave it "as is" for a
while until I decide whether I need the Stuffit functionality.
Thanks again,
Mike

 

[Stefan Blom]

I'm glad you got it sorted. Indeed, finding the source of a certain add-in
may require some work. Applications should really include instructions on
what add-ins they install, and how to get rid of them.

--
Stefan Blom
Microsoft Word MVP


in message