Word 2003 - Visual C++ Runtime error

[cippa lippa]

When I try to open a Word file I get this error
message: " Visul C++ RunTime error - Abnormal program
termination" and the application crashes.
That happens only when I open documents with Application
name: "Microsoft Word 10.0" (I can get this info looking
at the properties of the file - Tab: Summary").

I have XP as OS and I have already tried to de-install e
re-install Office 2003.

Any helps from you?

Thanks in advance

 

[Suzanne S. Barnhill]

Courtesy of Office MVP Beth Melton:

A "runtime" error means that there is an error in a macro or add-in that is
attempting to run. Typically these macros are created by a third-party and
are not part of the Word installation. (They could also be caused by a
malfunctioning macro virus as well)

Many third-party applications will create an add-in and place it in the
Office\Startup folder or use a COM add-in (DLL) to integrate their software
with Word. Another common add-in, the "Microsoft Works Suite Add-in for
Word" can only be found in your Add/Remove programs list.

Aside from the Works Suite Add-in, to determine if you have any add-ins you
can check for them using the following:

Go to Tools/Templates and Add-Ins and see if there are any global templates
or add-ins listed. If you find any then chances are they are located in
your Office\Startup folder or Word\Startup folder.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be located
in the installation path for Office.

If you find more than one add-in move them one at a time until you
determine which one is causing the problem.

As of Word 2000, Word can have COM add-ins, those that are added in via the
Registry rather than the Startup folders. To check for COM add-ins add the
"COM Add-In" command to your toolbar.

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article:
http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

 

[cippa lippa]

Thanks Beth for your reply.
I checked, following your document, if I have Add-ins,
but I haven't and neither COM add-ins are present.

Have you any other help?

Thanks again