Word 2003, when typing will not create new page, text disappears.

[SharronTucker]

Somehow Word thinks my default document has two columns and will not allow me
to type beyond the first page without putting in a hard page break. I can
keep typing, but the information does not show up until I put in a hard
carriage return. When I try to change the normal.dot it warns the right
margin cannot be increased because it will cause uneven columns. Columns is
set to 1 and will not change from 6.5" width. I deleted the normal.dot and
now any document I create will automatically create a new page as I am typing
close to the bottom margin, but I cannot seem to fix the old documents
without copying and pasting unformatted text and then reformatting. HELP

 

[Suzanne S. Barnhill]

In the Format | Columns dialog, click on the Preset picture for One. This
checks the "Equal column width" box, which is the missing piece of the
puzzle.