Word 2004 (11.2.3) OS X 10.4.6-can't save w/replacing

[baltwo]

Installed Mac OS X 10.4.6 update and opened a previous Word 2004
document, made a small correction, hit CMD+S (to save it), and got a
dialog box (with save as, location, and format). Clicked on Save
button, got another dialog box stating that there already exists a file
in the same location with the same name and did I want to replace it.
Clicked Replace button and got into a repeating loop-back to first
dialog box then to second one. Apparently, Word 11.2.3 is hosed
attempting to do this action or something in the new OS is fouled up.
No console or system log entries. Anyone else? Anyone know where to
file bug with Microsoft?

 

[Norman R. Nager, Ph.D.]

Word and OS 10.4.6 working fine so far. I opened an old document, made a
minor change and saved. Worked fine. Then did a Save As with the same file
with a new location. No problem.

Respectfully, Norm (just another Word user)

 

[dangil2]

I've had the same problem on OS 10.3.9.

 

[baltwo]

Thanks. Guess I'll have to check the Fonts, reinstall, or whatever.

 

[baltwo]

Thanks for the link to the Troubleshooting guide. However, nothing
resembles this problem. Routinely do the permissions repair,
religiously apply all updates, and never saw the problem while
beta-testing 10.4.6. It only occurred on my baseline 10.4.5
installation after updating to 10.4.6.

 

[Daiya Mitchell]

If nothing in Diagnose helps, work through the standard fixes. Corrupted
Normal or Preferences combine for 90% of the problems, so you can start
there.

You aren't trying to save to a network directory or anything, are you? Just
your local hard drive?

 

[baltwo]

Not on a network. Moved com.microsoft.Word.prefs.plist and
com.microsoft.Office.prefs.plist from ~/Library/Preferences/Microsoft/
to desktop, relaunched Word, and problem disappeared. However, that
also deleted all references to Recent documents from the Project
Gallery listing. Now comes the painful part of resetting the
preferences, reopening documents to repopulate database, etc. Bad MS.
Thanks for the help.

 

[baltwo]

Follow-up. Reinstalled the com.microsoft.Office.prefs.plist and
regained the Recent documents database. So, culprit was bad Word.plist.

 

[Daiya Mitchell]

Good to know, glad that semi-worked out for you.

Daiya