Word 2004 and OS X Server 10.4.8 Wackiness

[Mark Gibson]

Hi,

Whilst I suspect the default response is "Its Microsoft what else do
you expect" I'm hoping someone has a workaround for this.

Over the weekend we upgraded the office of a client from Office X
running under OS X Server 10.4.8 (with 10.4.8 on all clients) to Office
2004 and then patched up to the recent Office 11.3 release.

The network is Cat 6 with Gigabit switches.

Under Office X everything ran fine, now the users are getting
intermittent errors:

"There has been a network or file permission error. The network
connection may be lost."

The server icon remains on the desktop and files can be accessed.

The current work around is to save the file to the desktop, quit Word
and copy the file back to the correct position on the server.

Any thoughts on what might be causing this?

or should i think of backing out to Word X until the new version of
Office or Leopard arrives?

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Mark:

This is often a UID clash. See here:
http://word.mvps.org/Mac/CantSaveToServer.html

Cheers

Hi,

Whilst I suspect the default response is "Its Microsoft what else do
you expect" I'm hoping someone has a workaround for this.

Over the weekend we upgraded the office of a client from Office X
running under OS X Server 10.4.8 (with 10.4.8 on all clients) to Office
2004 and then patched up to the recent Office 11.3 release.

The network is Cat 6 with Gigabit switches.

Under Office X everything ran fine, now the users are getting
intermittent errors:

"There has been a network or file permission error. The network
connection may be lost."

The server icon remains on the desktop and files can be accessed.

The current work around is to save the file to the desktop, quit Word
and copy the file back to the correct position on the server.

Any thoughts on what might be causing this?

or should i think of backing out to Word X until the new version of
Office or Leopard arrives?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410