Word 2004 crashes in MacIntel

F

Franco.Cerrina

Greetings:

I have a MacbookPro and so far I have been very happy with it. Office
is a bit slow, but definitely usable. However, I recently found a
situation that consistently chrashes Word.

1. Open a document (even a blank)
2. Select View>Master Document
3. Split the window by dragging on the corner icon.
4. Word 2004 crashes.

I have installed all the updates. Any suggestions? Split screens in
Master view is a very useful tool for complex documents...

Thanks,

-FC
 
F

FC-Madison

Hello Beth:

I checked with a friend who has a MacBook Pro and he observed the same
behavior -- crashes on splitting the screen.

-FC
 
C

Clive Huggan

Hello Franco,

A minor question that might help to clarify things: Does the behaviour occur
when you split the screen by keying Command-Option-s ?

Cheers,

Clive Huggan
Canberra, Australia
(My time zone is 5-11 hours different from the US and Europe, so my
follow-on responses to those regions can be delayed)
============================================================
 
B

Beth Rosengard

Thanks. That's what I needed to know. In that case, it sounds like a Word
bug and not something you can troubleshoot (unless someone comes up with a
workaround). I'll escalate the issue to MSFT and report back if/when
there's anything to say. Unfortunately, bug fixes usually have to wait for
an update but crashing bugs are the most serious kind, so we can hope.

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/Mac/WordMacHome.html>
My Site: <http://www.bethrosengard.com>
 
F

FC-Madison

Hello Clive:

Yes it does. I also tried turning off the Save Preview, like Beth
suggested, but it still crashes.

-FC
 
B

Beth Rosengard

Thanks for getting back to us on this. I'll post back here as soon as I
hear anything from MSFT.

Beth
 
J

John McGhie [MVP - Word and Word Macintosh]

Very interesting!

100 per cent repro here in OS 10.3.9/G4 and Word 2004 :)

This is not a MacIntel issue. This is a "limitation" in Word 2004.

It would appear that Word crashes if you try to split the screen in Master
Document View on "any" OS/Processor. Which would stand to reason: Master
Document View is already a multiply-split view...

I never have tried to split the screen in Master Document View. Then again,
I never use Master Document View for making documents. To learn why, see
here:

http://word.mvps.org/FAQS/General/WhyMasterDocsCorrupt.htm

So: If you care to tell us what you are trying to use Master Documents for,
we may be able to suggest many better ways of accomplishing what you want.
Without either Master Document view or crashes :)

Cheers


Hello Clive:

Yes it does. I also tried turning off the Save Preview, like Beth
suggested, but it still crashes.

-FC
Click to expand...

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410
 
J

Jeffrey Weston [MSFT]

Hey Franco,

Thanks for posting. I've read your post and your detailed steps (thanks!)
and forwarded this information on.

In the mean time if you still want to use the Split Pane in Master Document
View, one suggestion I have would be to "simulate" a split pane, by creating
a new window.

On the menu bar, just go: Window | New Window. This will create a second
'view' of the same document. You can then resize and reposition the windows
above and below each other, to simulate the split pane behavior.

We'll be monitoring this issue for inclusion in a future release.

Hope that helps,

--
Jeffrey Weston
Mac Word Test
Macintosh Business Unit
Microsoft

This posting is provided "AS IS" with no warranties, and confers no rights.
 
F

FC-Madison

Thanks, Jeff. I'll do that for now.

-FC
Hey Franco,

Thanks for posting. I've read your post and your detailed steps (thanks!)
and forwarded this information on.

In the mean time if you still want to use the Split Pane in Master Document
View, one suggestion I have would be to "simulate" a split pane, by creating
a new window.

On the menu bar, just go: Window | New Window. This will create a second
'view' of the same document. You can then resize and reposition the windows
above and below each other, to simulate the split pane behavior.

We'll be monitoring this issue for inclusion in a future release.

Hope that helps,

--
Jeffrey Weston
Mac Word Test
Macintosh Business Unit
Microsoft

This posting is provided "AS IS" with no warranties, and confers no rights.
Click to expand...
 
F

FC-Madison

Thanks, John. The goal is simple: coordinate in a single document
material written by several colleagues, for a proposal. Typically
people often use different formatting tweaks, so the ability of master
documents to override the individual formatting is great. If you know
of another way, I'd be delighted. Robustness and the ability to have a
consistent style are the most important things.

-FC
 
A

atomikron

Hi all,

I seem to be experiencing some problems with the clipboard in Word
2004. I frequently work with two documents open and occasionally need
to copy/paste chunks of text from one doc to another. However, since
migrating to a MacIntel and running Word under Rosetta, I have
consistently encountered a spinning beachball when copying/pasting
between documents. The hang-up is usually so bad that I have to force
quit the program to regain control of the system. As I've done a search
on this topic and haven't found any instances where this has occurred
with others, I was wondering if this was just an isolated problem with
my computer or if this was really a bug with Rosetta. So far I have not
encountered this in the past when running Word under a PPC computer.
Can anyone confirm this? It's really a bother sometimes when I need to
copy/paste something.

TIA!
 
G

guanzhi

Clive said:
I describe how I manage this under the heading "Removing styles from copied
text to be pasted in" on page 110 of some notes on the way I use Word for
the Mac, titled "Bend Word to Your Will", which are available as a free
download from the Word MVPs' website
(http://word.mvps.org/Mac/Bend/BendWordToYourWill.html).
Click to expand...

This looks very interesting and helpful. Is there something similar for
Word 2003 for Windows?
 
C

Clive Huggan

This looks very interesting and helpful. Is there something similar for
Word 2003 for Windows?
Click to expand...
No, because I mainly operate on the Mac platform, and "Bend Word" literally
started with half a page of notes I wrote to adapt to the major changes in
Mac Word between version 5.1a and Word 2001. They just grew from there.

As far as I know, no-one has done the same type of exercise for the PC.
However, depending on the features of Word 2007 and the subsequent Mac
version ... hmm, who knows what I might do? But it will be a while yet.

However, I do include notes on the differences between Word commands on the
PC and Mac. To find them, just key Control-d (Command-d on the Mac) and
look for "PC"; repeat for "Windows"

It's not too difficult to adapt the notes to give insights to the PC
versions ­ in fact Mac users of Office do it all the time, because all the
detailed books by major publishers are written for the PC. :)

Cheers,

Clive Huggan
============
 
B

Beth Rosengard

No, because I mainly operate on the Mac platform, and "Bend Word" literally
started with half a page of notes I wrote to adapt to the major changes in
Mac Word between version 5.1a and Word 2001. They just grew from there.

As far as I know, no-one has done the same type of exercise for the PC.
However, depending on the features of Word 2007 and the subsequent Mac
version ... hmm, who knows what I might do? But it will be a while yet.

However, I do include notes on the differences between Word commands on the
PC and Mac. To find them, just key Control-d (Command-d on the Mac) and
look for "PC"; repeat for "Windows"

It's not too difficult to adapt the notes to give insights to the PC
versions ­ in fact Mac users of Office do it all the time, because all the
detailed books by major publishers are written for the PC. :)
Click to expand...

Also, there are a lot of great resource articles for Word for Windows at our
sister site (though they're not quite like Clive's BWTYW :)!). See here:
<http://word.mvps.org/index.html>. If you happen to be using Safari when
you access this site, note that it is in transition and any of the pages
still in the old format may not open properly in Safari. You will have to
hit Reload once or twice; better yet, use Mac Firefox (or Win Firefox or Win
IE).

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/Mac/WordMacHome.html>
My Site: <http://www.bethrosengard.com>
 
J

John McGhie [MVP - Word and Word Macintosh]

Yes. It's the same volume, written by Clive :)

The only real difference would be that Mac users tend to be
keystroke-centric, Windows users tend to be toolbar centric.

Clive doesn't talk much about customising the right-click because it's
difficult to do in Word for the Mac, whereas in Windows Word you customise
the right-click the same way you customise anything else, by dragging and
dropping.

Oh: One more thing. The most essentially important part of what Clive says
is that you *should* bend Word to your will. Too many users wail daily
about how awful Word is, yet do nothing to make it the way they want it.

I have completely replaced the user interface in Word 2003. You may not
even recognise it as Word. And you'd probably hate it -- but it suits me...
You can do the same!

If I were to give one bit of advice that is not appropriate to Mac Word, it
would be "Learn to use the Help effectively." The help in Mac Word is a
very great deal better than it was, but it's still not even close to the
breadth and depth of Windows Word's help. But you will never find that out
unless you spend half an hour reading the "Help on how to use help" :)

Cheers


This looks very interesting and helpful. Is there something similar for
Word 2003 for Windows?
Click to expand...

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410
 
C

Clive Huggan

I'll second your remarks, John. And paragraph 4 should be in a frame on the
wall above everyone who earns a living one way or another through using
Word.

If you don't earn a living from it, well, that's different: the time-wasting
and frustration is therapeutic, surely ... ;-)

Cheers,
Clive
========
 
C

CyberTaz

So I guess I have the *worst* of all worlds - having to train other on how
to use the features dictated by courseware developers who know less about
the program than many of the students... Which are those proven to be the
most likely to fail - Versions, Master Docs, ad infiitum :)

Regards |:>)
Bob Jones
[MVP] Office:Mac
 
C

Clive Huggan

No, because I mainly operate on the Mac platform, and "Bend Word" literally
started with half a page of notes I wrote to adapt to the major changes in
Mac Word between version 5.1a and Word 2001. They just grew from there.

As far as I know, no-one has done the same type of exercise for the PC.
However, depending on the features of Word 2007 and the subsequent Mac
version ... hmm, who knows what I might do? But it will be a while yet.

However, I do include notes on the differences between Word commands on the
PC and Mac. To find them, just key Control-d (Command-d on the Mac) and
look for "PC"; repeat for "Windows"

It's not too difficult to adapt the notes to give insights to the PC
versions ­ in fact Mac users of Office do it all the time, because all the
detailed books by major publishers are written for the PC. :)

Cheers,

Clive Huggan
============
Click to expand...
Sorry, Control-d / Command-d should have been Control-f / Command-f (the
"Find" command).
CH
===
 

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