Word 2004: difficulty clearing Compatibility Report complaint

H

henryn

Folks:

Compatibility Report tells me about an issue ("Word 6.0/95 compatibility
options are set") and suggests I fix it. But the instructions don't work,
Word crashes, and ultimately I have to use an indirect method and a
long-known workaround to do the trick.

Here's the story:

Just prior to getting Word 2004, I took a 150 page Word document to Word XP
for a style checkup, and returned it with most of the manual formatting and
style remnants removed.

Just now for the first time I opened it in Word 2004. I ran the
compatibility check. It reported: "Word 6.0/95 compatibility options are
set" and a font substitution. I don't know the options got set -- the
document has passed through a few hands, so there's not much point in
figuring it out.

First, I took care of the font substitution by accepting the suggestion to
open the Font Substitution dialog box, choosing "Convert Permanently", and
I saved the document as a new version. Fixed!

Now, to fix the compatibility option issue. First, I confirmed that the
"Word 6.0/95" issue remained in the new version. Yup!

The Compatibility Report told me, to fix this, "Change the compatibility
options to Microsoft Word 2000-2004 and X in the Preferences Dialog box".

In that Preferences-->Compatibility dialog, I found the "Recommended options
for:" pulldown set to "Custom" and --among a few others-- "Lay out
Autoshapes like Word 97/98" and "Lay out footnotes like Word 6.x/95/97/98"
and "Use Word 97/98 line breaking rules for Asian text" are all enabled
(checked). I guess that enabling any one of these three are sufficient for
Compatibility Report to tell me "Word 6.0/95 compatibility options are set"
And I need to disable these.

Even better, why don't I disable all non-2004 options by selecting
"Recommended options for "Microsoft Word 2000-2004 and X"? Yup, that
clears all the options boxes.

(The preference description box tells me "Select the display options you
want for the current document. Selected options affect how the document is
displayed only while you're working with it in Word. The document is not
changed permanently." Huh? The options _must_ be part of the document,
so changing the options must change the document file. But I guess since it
doesn't change any content, there's no actual change. Huh?)

With all boxes cleared, hitting "OK" should do what Compatibility Report
suggests, right?

Nope, following that, running Compatibility Report reports the same issue.
Maybe Word wants a "save as" to a new version to do clear the issue
completely. Nope, while the new version shows no compatibility options
boxes checked, the same "Word 6.0/95 compatibility options are set" message
is emitted by Compatibility Report.

Maybe quitting and restarting? Attempting to quit crashes Word
immediately. (Not the first crash I've had while working this issue, but
the several others were spinning-pizzas. ) OK, I'll report the issue.
(Thanks, MS, for listening!)

Relaunch Word and re-open the presumably clean document. The compatibility
options boxes are still clear. But I still see: "Word 6.0/95 compatibility
options are set" from Compatibility Report.

Try something radical: Open a new blank document and copy all but the final
para break from the old document to it. That does the trick.

No remaining compatibility issues!

I'm grateful to have Compatibility Report --which seems more like a general
document health check, a much-needed innovation-- but I'd sure like the
process of resolving issues to go more smoothly. None of what I did should
resulting in either spinning pizzas or immediate crashing. If, on the
other hand, there was a corruption in the final para mark, well, I'd expect
Compatibility Report to tell me about it directly.

So am being incredibly dense about something?

Thanks,

Henry

(e-mail address removed) remove 'zzz'
 

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