Word 2004 EXC_BAD_ACCESS error on file open

S

seanwells

Here's one that has me scratching my head. Word works fine except when
I am trying to open a specific file created in an older version of Word
(that is btw password protected) I get the following error:

Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2007-01-01 12:01:52 -0800
Application Name: Microsoft Word
Application Version: 11.3.0.060914
Module Name: Microsoft Word
Module Version: 11.3.0.060914
Module Offset: 0x00ae2bfc
Extra app info: Reg=English Loc=0x0409


Thread 0 crashed:

# 1 0x02b0265c in (Microsoft Word + 0x00ae2bfc)
# 2 0x02b02768 in (Microsoft Word + 0x00ae2d08)
# 3 0x02043a64 in (Microsoft Word + 0x00024004)
# 4 0x020a3ff8 in (Microsoft Word + 0x00084598)
# 5 0x020438fc in (Microsoft Word + 0x00023e9c)
# 6 0x020b9628 in (Microsoft Word + 0x00099bc8)
# 7 0x02166ab4 in (Microsoft Word + 0x00147054)
# 8 0x0216682c in (Microsoft Word + 0x00146dcc)
# 9 0x0216506c in (Microsoft Word + 0x0014560c)
# 10 0x02163b7c in (Microsoft Word + 0x0014411c)
# 11 0x021620fc in (Microsoft Word + 0x0014269c)
# 12 0x0215dc50 in (Microsoft Word + 0x0013e1f0)
# 13 0x0215b5c8 in (Microsoft Word + 0x0013bb68)
# 14 0x0215af68 in (Microsoft Word + 0x0013b508)
# 15 0x0215adb0 in (Microsoft Word + 0x0013b350)
# 16 0x0215ac7c in (Microsoft Word + 0x0013b21c)
# 17 0x02109f10 in (Microsoft Word + 0x000ea4b0)
# 18 0x02104050 in (Microsoft Word + 0x000e45f0)
# 19 0x02103ee0 in (Microsoft Word + 0x000e4480)
# 20 0x00593b38 in (MCPZ.stb + 0x00022ba8)
# 21 0x907f054c in ___CFRunLoopDoTimer + 0x000000B4 (CoreFoundation +
0x0003654c)
# 22 0x907dcec4 in ___CFRunLoopRun + 0x0000068C (CoreFoundation +
0x00022ec4)
# 23 0x907dc478 in _CFRunLoopRunSpecific + 0x00000108 (CoreFoundation +
0x00022478)
# 24 0x9320373c in _RunCurrentEventLoopInMode + 0x00000104 (HIToolbox +
0x0000873c)
# 25 0x93202dd0 in _ReceiveNextEventCommon + 0x00000178 (HIToolbox +
0x00007dd0)
# 26 0x9330793c in _ReceiveNextEventInMode + 0x00000044 (HIToolbox +
0x0010c93c)
# 27 0x0059381c in (MCPZ.stb + 0x0002288c)
# 28 0x020f3908 in (Microsoft Word + 0x000d3ea8)
# 29 0x020205f8 in (Microsoft Word + 0x00000b98)
# 30 0x01023460 in (Microsoft_Office_2001Z + 0x0000cec0)
# 31 0x02020074 in (Microsoft Word + 0x00000614)
# 32 0x02b06c0c in (Microsoft Word + 0x00ae71ac)

PPC Thread State:
srr0: 0x02b0265c srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x02b02768 ctr: 0x03fffee0 mq:0x00000000
r0: 0x03ffffe0 r1: 0xbfffc690 r2: 0x03059000 r3:0x369f17fe
r4: 0x369f5fd8 r5: 0xffffb7e2 r6: 0x369f57f8 r7:0x1fffff04
r8: 0x00000808 r9: 0x1ffffefc r10: 0x0319069c r11:0xbfffb488
r12: 0xbfffb4b0 r13: 0x00000001 r14: 0x002b0000 r15:0xbfffcbac
r16: 0x00288000 r17: 0x00007fff r18: 0x000138b9 r19:0x00000000
r20: 0x00000001 r21: 0xcdeca154 r22: 0x369f4f86 r23:0x000001f9
r24: 0x369f1000 r25: 0x00000213 r26: 0x000001f9 r27:0x000003f1
r28: 0x0000001c r29: 0x00000001 r30: 0xfffffe08 r31:0x000001f9


Thread 1:

# 1 0x90040978 in _mach_wait_until + 0x00000008 (libSystem.B.dylib +
0x00040978)
# 2 0x90040744 in _nanosleep + 0x00000184 (libSystem.B.dylib +
0x00040744)
# 3 0x9004056c in _sleep + 0x0000008C (libSystem.B.dylib + 0x0004056c)
# 4 0x016f615c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem +
0x0006715c)
# 5 0x016f5628 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem +
0x00066628)
# 6 0x016f5754 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem +
0x00066754)
# 7 0x016f6234 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem +
0x00067234)
# 8 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002b504)

PPC Thread State:
srr0: 0x90040978 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x90040744 ctr: 0x90040970 mq:0x00000000
r0: 0xffffffa6 r1: 0xf0080a40 r2: 0x01fc9556 r3:0x000002cc
r4: 0xb455e643 r5: 0x00000000 r6: 0x00000000 r7:0x00000000
r8: 0x900408a8 r9: 0x00000000 r10: 0x90032024 r11:0xa0006c10
r12: 0x90040970 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x901c05d0 r25: 0xf0080b20 r26: 0xa00105d0 r27:0xa00105d0
r28: 0x000002cc r29: 0xb455e643 r30: 0xf0080b18 r31:0x900405d0


Thread 2:

# 1 0x9005b660 in _accept + 0x0000000C (libSystem.B.dylib + 0x0005b660)
# 2 0x01692934 in _FWaitForConnection + 0x00000030 (ShMem + 0x00003934)
# 3 0x00749970 in (MCPCoreZ + 0x00015310)
# 4 0x006aa384 in (MCPZ.stb + 0x001393f4)
# 5 0x006aa568 in (MCPZ.stb + 0x001395d8)
# 6 0x90c33d28 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x000acd28)
# 7 0x90bc28ac in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x0003b8ac)
# 8 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002b504)

PPC Thread State:
srr0: 0x9005b660 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x01692934 ctr: 0x9005b654 mq:0x00000000
r0: 0x0000001e r1: 0xf01019a0 r2: 0x00000000 r3:0x00000011
r4: 0xf01019e8 r5: 0xf01019e0 r6: 0xf0101cc0 r7:0x00000004
r8: 0x00000000 r9: 0x00000088 r10: 0x00000000 r11:0x01700110
r12: 0x9005b654 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x01938a00
r28: 0x00000000 r29: 0x00370110 r30: 0xf0101aa8 r31:0xf0101aa8


Thread 3:

# 1 0x90023460 in _recvfrom + 0x0000000C (libSystem.B.dylib +
0x00023460)
# 2 0x01692af0 in _FReceiveMessage + 0x00000084 (ShMem + 0x00003af0)
# 3 0x00749ae8 in (MCPCoreZ + 0x00015488)
# 4 0x006aa798 in (MCPZ.stb + 0x00139808)
# 5 0x006aa930 in (MCPZ.stb + 0x001399a0)
# 6 0x90c33d28 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x000acd28)
# 7 0x90bc28ac in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x0003b8ac)
# 8 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002b504)

PPC Thread State:
srr0: 0x90023460 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x01692af0 ctr: 0x90023454 mq:0x00000000
r0: 0x0000001d r1: 0xf0182ba0 r2: 0x00000000 r3:0x00000013
r4: 0xf0182c98 r5: 0x00000098 r6: 0x00000000 r7:0x00000000
r8: 0x00000000 r9: 0xa0001fac r10: 0x00000008 r11:0xa000649c
r12: 0x90023454 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x01938e00
r28: 0x00000000 r29: 0xf0182c98 r30: 0xf0182c84 r31:0xf0182c84


Thread 4:

# 1 0x90054ae8 in _semaphore_timedwait_signal_trap + 0x00000008
(libSystem.B.dylib + 0x00054ae8)
# 2 0x90071168 in _pthread_cond_timedwait_relative_np + 0x0000022C
(libSystem.B.dylib + 0x00071168)
# 3 0x90c005b8 in _MPWaitOnSemaphore + 0x000000B4 (CarbonCore +
0x000795b8)
# 4 0x006aaad4 in (MCPZ.stb + 0x00139b44)
# 5 0x90c33d28 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x000acd28)
# 6 0x90bc28ac in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x0003b8ac)
# 7 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002b504)

PPC Thread State:
srr0: 0x90054ae8 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x90071168 ctr: 0x90054ae0 mq:0x00000000
r0: 0xffffffd9 r1: 0xf0203c60 r2: 0x00000001 r3:0x0000530f
r4: 0x00004f1f r5: 0x0000003c r6: 0x00000000 r7:0xf0203be0
r8: 0x00000010 r9: 0xa0001fac r10: 0x0180ab50 r11:0xa0006be0
r12: 0x90054ae0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0xa0000f5c r26: 0xa0b87c00 r27:0x00367dd8
r28: 0xf0203d10 r29: 0xa0001fac r30: 0xa0001fac r31:0x90070f5c


Loaded modules:

0: LaunchCFMApp:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
1: MicrosoftLSLibZ (11.3.0.060914 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: PowerPlantZ (11.3.0.060914 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCP RuntimeZ.DLL (11.3.0.060914 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPZ.stb (11.3.0.060914 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
5: MCPCoreZ (11.3.0.060914 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
6: Microsoft_Office_2001Z (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
7: Microsoft_DrawingUI_2001Z (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
8: Microsoft_Drawing_2001Z (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
9: BLIP_LibrariesZ (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
10: ShMem (11.2.4.060425 Reg=English Loc=0x0000):
/Applications/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
11: Microsoft Word (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft Word
12: English Spelling (11.00.00.000 Reg=(null) Loc=0x0000):
/Applications/Microsoft Office 2004/Shared Applications/Proofing
Tools/English Spelling
13: http (1.1.3 Reg=English Loc=0x0000):
/System/Library/Filesystems/URLMount/http.URLMounter/Contents/MacOS/http
14: Microsoft OLE X (11.2.4.060510 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft OLE
15: Microsoft Framework DB (11.2.5.060607 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Framework
16: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
17: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
18: CoreText:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
19: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
20: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
21: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
22: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
23: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
24: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
25: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
26: libauto.dylib: /usr/lib/libauto.dylib
27: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
28: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
29: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
30: WebServicesCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
31: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
32: Metadata:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
33: libz.1.dylib: /usr/lib/libz.1.dylib
34: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
35: DiskArbitration:
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
36: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
37: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
38: libbsm.dylib: /usr/lib/libbsm.dylib
39: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
40: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
41: AE:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
42: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
43: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
44: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
45: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
46: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
47: FindByContent:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
48: LaunchServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
49: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
50: ImageIO:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
51: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
52: libcups.2.dylib: /usr/lib/libcups.2.dylib
53: libJPEG.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
54: libJP2.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
55: libGIF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
56: libRaw.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
57: libTIFF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
58: libPng.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
59: libRadiance.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
60: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
61: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
62: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
63: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
64: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
65: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
66: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
67: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
68: Foundation:
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
69: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
70: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
71: Carbon:
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
72: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
73: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
74: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
75: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
76: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
77: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
78: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
79: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
80: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
81: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
82: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
83: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
84: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
85: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
86: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
87: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
88: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
89: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
90: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
91: libmx.A.dylib: /usr/lib/libmx.A.dylib
92: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
93: URLMount:
/System/Library/PrivateFrameworks/URLMount.framework/URLMount
94: libJapaneseConverter.dylib:
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
95: libKoreanConverter.dylib:
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib
96: libSimplifiedChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
97: libTraditionalChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
98: OpenTransport:
/System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
99: DVComponentGlue:
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue

Operating System Information
Operating System: Mac OS X 10.4.8 (Build 8L127)
CPU: G5 (970), Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1048
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Screen: 1280 x 800, depth = 32, ltbr = 1280, 0, 800, 2560
Screen: 1280 x 800, depth = 32, ltbr = -1280, 0, 800, 0

Microsoft Application Information:
Error Reporting UUID: 045DDA98-6C8D-11DA-BCAF-00145162DF47
Time from launch: 0 hours, 13 minutes, 9 seconds
Total errors on this client: 20


Help!
 
C

CyberTaz

How old? Created by what version of Word - Mac or PC?

Have you tried opening the doc while holding the Shift key?

How are you attempting to open the file - double-clicking the file icon or
using Word's File>Open dialog? Does the crash occur before or after the
password prompt?

Regards |:>)
Bob Jones
[MVP] Office:Mac
 
S

seanwells

Hey thanks for chiming in!

Truth be told but, I believe it was made in Office 97 for PC. The
crash occurs right after the password is entered is opened by double
clicking on the file and by using the File>Open menu.

Any other thoughts?
 
J

John McGhie [MVP - Word and Word Macintosh]

No other thoughts. I believe Bob's on the right track.

You have a corrupt Word 97 document there.

See if you can find a PC with Word 2000 on it and try opening the document
there. Word 2000 was "tougher" than either Word 2003 or Word 2004 in trying
to resuscitate dead Word 97 documents without resulting in the untimely
death of the rescuer.

If Word 2000 or Word 2003 can get the thing open, do a Save As under a new
file name. They will fix the internal structure of the file when they save
it.

Otherwise, I am afraid you will have to use File>Open... "Recover text from
any file", dig the plain text out of there and reformat the thing from
scratch.

Sorry...


Hey thanks for chiming in!

Truth be told but, I believe it was made in Office 97 for PC. The
crash occurs right after the password is entered is opened by double
clicking on the file and by using the File>Open menu.

Any other thoughts?
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundatio>>>
n

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Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410
 

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