Word 2004 freezes when tryint to type any accented character (Spanish)

T

Tony

Hi,

Word 2004 version 11.5.3 freezes when tryint to type any accented
character (eg., Spanish) on Mac OS X 10.5.6 on iMac G5 2GHz PowerPC
20-inch.

No problem on Mac mini Intel Core 2 Duo 2GHz.

Any idea how to fix it? Thanks.
 
C

CyberTaz

There are several possibilities but more info is needed to narrow things
down a bit. First, when is the last time you repaired permissions &
restarted the Mac? If not recently try that first & see if it makes a
difference. At least it will level the field a little.

Is this in all documents - including new bank ones - or in one specific
document? If the latter what details can you share about its history?

What happens if you log in as a different user? Or if you log in while
holding the Shift key? How about if you log in normally then launch Word
while holding the Shift key?

Regards |:>)
Bob Jones
[MVP] Office:Mac
 
T

Tony

Bob,

Permissions repaired to no avail. No problems found. DiskWarrior finds
no problem. Mac restarted two times each day.

All documents affected, including new blank ones as well.

It is only overcome when opening Word while holding the Shift key.

The issue is not 100% consistent. It happens about 30% of the times or so.

This issue arose after installing EndNote X2 version 12.0 and continued
after updating to X2 version 12.0.1. The problem is also described here:

EndNote X2 freezes Word 2004 when trying to type any accented character
(Spanish) on Word
http://forums.thomsonscientific.com/ts/board/message?board.id=en-general&thread.id=1388

Thanks.
 
C

CyberTaz

Thanks for the detail :) I'd say there is some conflict with Endnote -
Shift-Launch opens the app in Safe Mode which bypasses add-ins. That's why
the problem doesn't occur when you use that technique.

I believe I saw another reference to this problem a few weeks[?] ago. Check
the Endnote site for a fix.

Regards |:>)
Bob Jones
[MVP] Office:Mac
 
T

Tony

UPDATE: the freezing hapens even when opening Word after pressing
Shift. This is what console says, even when EndNote is not open or even
being used (note that sometimes the console issues no message after the
freezing)::

09/02/09 17:24:38 [0x0-0x2c02c].com.ThomsonResearchSoft.EndNote[234]
IUIServiceNotifyCallbackImp::IUIServiceNotifyCallbackImp
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for superclass
of class 'NSApplication' in suite 'EndNoteReference': 'item' is not a
valid class name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'CreateRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Export' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Field' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'FieldsOf' in suite 'EndNoteReference': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Find' in suite 'EndNoteReference': 'list' is not a valid
type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Retrieve' in suite 'EndNoteReference': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'UnformattedRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'PerformQuery' in suite 'EndNoteTechnical': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'RTFRecord' in suite 'EndNoteTechnical': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 19:24:54 [0x0-0x2c02c].com.ThomsonResearchSoft.EndNote[234]
IUIServiceNotifyCallbackImp::~IUIServiceNotifyCallbackImp
10/02/09 20:24:32 [0x0-0x66066].com.ThomsonResearchSoft.EndNote[534]
IUIServiceNotifyCallbackImp::IUIServiceNotifyCallbackImp
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for superclass
of class 'NSApplication' in suite 'EndNoteReference': 'item' is not a
valid class name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'CreateRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Export' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Field' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'FieldsOf' in suite 'EndNoteReference': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Find' in suite 'EndNoteReference': 'list' is not a valid
type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Retrieve' in suite 'EndNoteReference': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'UnformattedRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'PerformQuery' in suite 'EndNoteTechnical': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'RTFRecord' in suite 'EndNoteTechnical': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
11/02/09 0:05:36 [0x0-0x66066].com.ThomsonResearchSoft.EndNote[534]
IUIServiceNotifyCallbackImp::~IUIServiceNotifyCallbackImp

---

Thanks for the detail :) I'd say there is some conflict with Endnote -
Shift-Launch opens the app in Safe Mode which bypasses add-ins. That's why
the problem doesn't occur when you use that technique.

I believe I saw another reference to this problem a few weeks[?] ago. Check
the Endnote site for a fix.

Regards |:>)
Bob Jones
[MVP] Office:Mac



Bob,

Permissions repaired to no avail. No problems found. DiskWarrior finds
no problem. Mac restarted two times each day.

All documents affected, including new blank ones as well.

It is only overcome when opening Word while holding the Shift key.

The issue is not 100% consistent. It happens about 30% of the times or so.

This issue arose after installing EndNote X2 version 12.0 and continued
after updating to X2 version 12.0.1. The problem is also described here:

EndNote X2 freezes Word 2004 when trying to type any accented character
(Spanish) on Word
http://forums.thomsonscientific.com/ts/board/message?board.id=en-general&threa
d.id=1388

Thanks.
 
T

Tony

AMAZING UPDATE:

The problem arose after installing EndNote X2 and now persists even if
EndNote X2 is not open. No crash. No use of Applescript. Most of the
times console says nothing when Word 2004 freezes. No problem on Intel
Mac. Problem only on PowerPC Mac.

Amazingly, when the issue shows and Word 2004 freezes, if I move the
mouse pointer to a corner to activate Expose AND I HAVE OTHER WORD
DOCUMENT OPEN (even a blank one) and click on such second document
window, then the freezing goes away and I can return to the original
Word document and keep on working. Until the next time it strikes.
Amazing!

-----------------
UPDATE: the freezing hapens even when opening Word after pressing
Shift. This is what console says, even when EndNote is not open or even
being used (note that sometimes the console issues no message after the
freezing)::

09/02/09 17:24:38 [0x0-0x2c02c].com.ThomsonResearchSoft.EndNote[234]
IUIServiceNotifyCallbackImp::IUIServiceNotifyCallbackImp
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for superclass
of class 'NSApplication' in suite 'EndNoteReference': 'item' is not a
valid class name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'CreateRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Export' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Field' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'FieldsOf' in suite 'EndNoteReference': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Find' in suite 'EndNoteReference': 'list' is not a valid
type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Retrieve' in suite 'EndNoteReference': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'UnformattedRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'PerformQuery' in suite 'EndNoteTechnical': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'RTFRecord' in suite 'EndNoteTechnical': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 19:24:54 [0x0-0x2c02c].com.ThomsonResearchSoft.EndNote[234]
IUIServiceNotifyCallbackImp::~IUIServiceNotifyCallbackImp
10/02/09 20:24:32 [0x0-0x66066].com.ThomsonResearchSoft.EndNote[534]
IUIServiceNotifyCallbackImp::IUIServiceNotifyCallbackImp
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for superclass
of class 'NSApplication' in suite 'EndNoteReference': 'item' is not a
valid class name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'CreateRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Export' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Field' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'FieldsOf' in suite 'EndNoteReference': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Find' in suite 'EndNoteReference': 'list' is not a valid
type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Retrieve' in suite 'EndNoteReference': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'UnformattedRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'PerformQuery' in suite 'EndNoteTechnical': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'RTFRecord' in suite 'EndNoteTechnical': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
11/02/09 0:05:36 [0x0-0x66066].com.ThomsonResearchSoft.EndNote[534]
IUIServiceNotifyCallbackImp::~IUIServiceNotifyCallbackImp

---

Thanks for the detail :) I'd say there is some conflict with Endnote -
Shift-Launch opens the app in Safe Mode which bypasses add-ins. That's why
the problem doesn't occur when you use that technique.

I believe I saw another reference to this problem a few weeks[?] ago. Check
the Endnote site for a fix.

Regards |:>)
Bob Jones
[MVP] Office:Mac



Bob,

Permissions repaired to no avail. No problems found. DiskWarrior finds
no problem. Mac restarted two times each day.

All documents affected, including new blank ones as well.

It is only overcome when opening Word while holding the Shift key.

The issue is not 100% consistent. It happens about 30% of the times or so.

This issue arose after installing EndNote X2 version 12.0 and continued
after updating to X2 version 12.0.1. The problem is also described here:

EndNote X2 freezes Word 2004 when trying to type any accented character
(Spanish) on Word
http://forums.thomsonscientific.com/ts/board/message?board.id=en-general&threa
d.id=1388

Thanks.

---------------------------

On

2009-02-08 23:27:39 +0100, CyberTaz <[email protected]> said:

There are several possibilities but more info is needed to narrow things
down a bit. First, when is the last time you repaired permissions &
restarted the Mac? If not recently try that first & see if it makes a
difference. At least it will level the field a little.

Is this in all documents - including new bank ones - or in one specific
document? If the latter what details can you share about its history?

What happens if you log in as a different user? Or if you log in while
holding the Shift key? How about if you log in normally then launch Word
while holding the Shift key?

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 2/8/09 2:49 PM, in article 2009020820494716807-nospam@nospamcom, "Tony"

Hi,

Word 2004 version 11.5.3 freezes when tryint to type any accented
character (eg., Spanish) on Mac OS X 10.5.6 on iMac G5 2GHz PowerPC
20-inch.

No problem on Mac mini Intel Core 2 Duo 2GHz.

Any idea how to fix it? Thanks.
 
J

John McGhie

Hi Tony:

This really is an issue for the EndNote support people.

Word 2004 used to work just fine with their earlier versions of EndNote.
The new X2 versions was engineered to work with Word 2008.

But since we don't know what they've done or how they did it, we really
can't offer you anything useful...

Sorry...


AMAZING UPDATE:

The problem arose after installing EndNote X2 and now persists even if
EndNote X2 is not open. No crash. No use of Applescript. Most of the
times console says nothing when Word 2004 freezes. No problem on Intel
Mac. Problem only on PowerPC Mac.

Amazingly, when the issue shows and Word 2004 freezes, if I move the
mouse pointer to a corner to activate Expose AND I HAVE OTHER WORD
DOCUMENT OPEN (even a blank one) and click on such second document
window, then the freezing goes away and I can return to the original
Word document and keep on working. Until the next time it strikes.
Amazing!

-----------------
UPDATE: the freezing hapens even when opening Word after pressing
Shift. This is what console says, even when EndNote is not open or even
being used (note that sometimes the console issues no message after the
freezing)::

09/02/09 17:24:38 [0x0-0x2c02c].com.ThomsonResearchSoft.EndNote[234]
IUIServiceNotifyCallbackImp::IUIServiceNotifyCallbackImp
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for superclass
of class 'NSApplication' in suite 'EndNoteReference': 'item' is not a
valid class name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'CreateRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Export' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Field' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'FieldsOf' in suite 'EndNoteReference': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Find' in suite 'EndNoteReference': 'list' is not a valid
type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Retrieve' in suite 'EndNoteReference': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'UnformattedRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'PerformQuery' in suite 'EndNoteTechnical': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'RTFRecord' in suite 'EndNoteTechnical': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 19:24:54 [0x0-0x2c02c].com.ThomsonResearchSoft.EndNote[234]
IUIServiceNotifyCallbackImp::~IUIServiceNotifyCallbackImp
10/02/09 20:24:32 [0x0-0x66066].com.ThomsonResearchSoft.EndNote[534]
IUIServiceNotifyCallbackImp::IUIServiceNotifyCallbackImp
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for superclass
of class 'NSApplication' in suite 'EndNoteReference': 'item' is not a
valid class name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'CreateRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Export' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Field' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'FieldsOf' in suite 'EndNoteReference': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Find' in suite 'EndNoteReference': 'list' is not a valid
type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Retrieve' in suite 'EndNoteReference': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'UnformattedRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'PerformQuery' in suite 'EndNoteTechnical': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'RTFRecord' in suite 'EndNoteTechnical': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
11/02/09 0:05:36 [0x0-0x66066].com.ThomsonResearchSoft.EndNote[534]
IUIServiceNotifyCallbackImp::~IUIServiceNotifyCallbackImp

---

Thanks for the detail :) I'd say there is some conflict with Endnote -
Shift-Launch opens the app in Safe Mode which bypasses add-ins. That's why
the problem doesn't occur when you use that technique.

I believe I saw another reference to this problem a few weeks[?] ago. Check
the Endnote site for a fix.

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 2/8/09 6:46 PM, in article 2009020900464375249-nospam@nospamcom, "Tony"

Bob,

Permissions repaired to no avail. No problems found. DiskWarrior finds
no problem. Mac restarted two times each day.

All documents affected, including new blank ones as well.

It is only overcome when opening Word while holding the Shift key.

The issue is not 100% consistent. It happens about 30% of the times or so.

This issue arose after installing EndNote X2 version 12.0 and continued
after updating to X2 version 12.0.1. The problem is also described here:

EndNote X2 freezes Word 2004 when trying to type any accented character
(Spanish) on Word
http://forums.thomsonscientific.com/ts/board/message?board.id=en-general&th
rea
d.id=1388

Thanks.

---------------------------

On

2009-02-08 23:27:39 +0100, CyberTaz <[email protected]> said:

There are several possibilities but more info is needed to narrow things
down a bit. First, when is the last time you repaired permissions &
restarted the Mac? If not recently try that first & see if it makes a
difference. At least it will level the field a little.

Is this in all documents - including new bank ones - or in one specific
document? If the latter what details can you share about its history?

What happens if you log in as a different user? Or if you log in while
holding the Shift key? How about if you log in normally then launch Word
while holding the Shift key?

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 2/8/09 2:49 PM, in article 2009020820494716807-nospam@nospamcom, "Tony"

Hi,

Word 2004 version 11.5.3 freezes when tryint to type any accented
character (eg., Spanish) on Mac OS X 10.5.6 on iMac G5 2GHz PowerPC
20-inch.

No problem on Mac mini Intel Core 2 Duo 2GHz.

Any idea how to fix it? Thanks.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 
G

Genevieve

Hi all,

My two cents: this is the first time I've typed in Spanish in Word
with EndNote, and also the first time I have noticed this problem
(freezing when I go for the accented "o", most of the time). This
does not occur in Word when I type in Spanish without citations/
EndNote.

I have not upgraded either EndNote or Word for the last two years or
so. I work with Word 2004 and EndNote 9. And so I suspect the
problem is not due to an EndNote upgrade (as others suggested). Can
anyone confirm whether the problem was there before their upgrades?
Or if this is something that began only coincidentally at the time
upgrades were made?

Could this be a Mac problem? (I work on a 2006 MacBook Pro, in 10.5.6)

I also find that when I have two Word docs open, if I right-click on
the Word icon and select the second document, the program
"unfreezes". However, the minute I try and type with accent marks, it
freezes again.

And furthermore, I managed to type the entire first page + of my
document (up to about 13 references) with no problem whatsoever. Only
after this did the freezing begin.

Best,
Genevieve

Cheers,
Genevieve

Hi Tony:

This really is an issue for the EndNote support people.

Word 2004 used to work just fine with their earlier versions of EndNote.
The new X2 versions was engineered to work with Word 2008.

But since we don't know what they've done or how they did it, we really
can't offer you anything useful...

Sorry...

AMAZING UPDATE:
The problem arose after installing EndNote X2 and now persists even if
EndNote X2 is not open. No crash. No use of Applescript. Most of the
times console says nothing when Word 2004 freezes. No problem on Intel
Mac. Problem only on PowerPC Mac.
Amazingly, when the issue shows and Word 2004 freezes, if I move the
mouse pointer to a corner to activate Expose AND I HAVE OTHER WORD
DOCUMENT OPEN (even a blank one) and click on such second document
window, then the freezing goes away and I can return to the original
Word document and keep on working. Until the next time it strikes.
Amazing!
-----------------
On 2009-02-11 19:16:24 +0100, Tony <[email protected]> said:
UPDATE: the freezing hapens even when opening Word after pressing
Shift. This is what console says, even when EndNote is not open or even
being used (note that sometimes the console issues no message after the
freezing)::
09/02/09 17:24:38 [0x0-0x2c02c].com.ThomsonResearchSoft.EndNote[234]
IUIServiceNotifyCallbackImp::IUIServiceNotifyCallbackImp
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for superclass
of class 'NSApplication' in suite 'EndNoteReference': 'item' is not a
valid class name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'CreateRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Export' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Field' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'FieldsOf' in suite 'EndNoteReference': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Find' in suite 'EndNoteReference': 'list' is not a valid
type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'Retrieve' in suite 'EndNoteReference': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'UnformattedRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'PerformQuery' in suite 'EndNoteTechnical': 'list' is not a
valid type name.
09/02/09 17:28:53 EndNote X2[234] .scriptSuite warning for result type
of command 'RTFRecord' in suite 'EndNoteTechnical': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
09/02/09 19:24:54 [0x0-0x2c02c].com.ThomsonResearchSoft.EndNote[234]
IUIServiceNotifyCallbackImp::~IUIServiceNotifyCallbackImp
10/02/09 20:24:32 [0x0-0x66066].com.ThomsonResearchSoft.EndNote[534]
IUIServiceNotifyCallbackImp::IUIServiceNotifyCallbackImp
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for superclass
of class 'NSApplication' in suite 'EndNoteReference': 'item' is not a
valid class name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'CreateRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Export' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Field' in suite 'EndNoteReference': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'FieldsOf' in suite 'EndNoteReference': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Find' in suite 'EndNoteReference': 'list' is not a valid
type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'Retrieve' in suite 'EndNoteReference': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'UnformattedRecord' in suite 'EndNoteReference': the type
NSString ('utxt') doesn't match the result Apple event code ('TEXT').
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'PerformQuery' in suite 'EndNoteTechnical': 'list' is not a
valid type name.
10/02/09 20:33:33 EndNote X2[534] .scriptSuite warning for result type
of command 'RTFRecord' in suite 'EndNoteTechnical': the type NSString
('utxt') doesn't match the result Apple event code ('TEXT').
11/02/09 0:05:36 [0x0-0x66066].com.ThomsonResearchSoft.EndNote[534]
IUIServiceNotifyCallbackImp::~IUIServiceNotifyCallbackImp
---
On 2009-02-09 12:06:59 +0100, CyberTaz <[email protected]> said:
Thanks for the detail :) I'd say there is some conflict with Endnote-
Shift-Launch opens the app in Safe Mode which bypasses add-ins. That's why
the problem doesn't occur when you use that technique.
I believe I saw another reference to this problem a few weeks[?] ago.Check
the Endnote site for a fix.
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 2/8/09 6:46 PM, in article 2009020900464375249-nospam@nospamcom, "Tony"
Bob,
Permissions repaired to no avail. No problems found. DiskWarrior finds
no problem. Mac restarted two times each day.
All documents affected, including new blank ones as well.
It is only overcome when opening Word while holding the Shift key.
The issue is not 100% consistent. It happens about 30% of the times or so.
This issue arose after installing EndNote X2 version 12.0 and continued
after updating to X2 version 12.0.1. The problem is also described here:
EndNote X2 freezes Word 2004 when trying to type any accented character
(Spanish) on Word
http://forums.thomsonscientific.com/ts/board/message?board.id=en-gene...
rea
d.id=1388
Thanks.
---------------------------
On
2009-02-08 23:27:39 +0100, CyberTaz <[email protected]> said:
There are several possibilities but more info is needed to narrow things
down a bit. First, when is the last time you repaired permissions &
restarted the Mac? If not recently try that first & see if it makesa
difference. At least it will level the field a little.
Is this in all documents - including new bank ones - or in one specific
document? If the latter what details can you share about its history?
What happens if you log in as a different user? Or if you log in while
holding the Shift key? How about if you log in normally then launchWord
while holding the Shift key?
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 2/8/09 2:49 PM, in article 2009020820494716807-nospam@nospamcom,"Tony"
Hi,
Word 2004 version 11.5.3 freezes when tryint to type any accented
character (eg., Spanish) on Mac OS X 10.5.6 on iMac G5 2GHz PowerPC
20-inch.
No problem on Mac mini Intel Core 2 Duo 2GHz.
Any idea how to fix it? Thanks.

--
Don't wait for your answer, click here:http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia.   mailto:[email protected]
 

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