Word 2004 hanging during 1st run

[Chris Watson]

I¹ve installed Office 2004 and while Entourage is working fine, neither
Word, PowerPoint, nor Excel are opening. When I launch word for the first
time, it gets all the way to ³Optimizing font menu² (I think that¹s the
message) and then I get the spinning beach ball of death.

Is this just a symptom of a font that Office 2004 doesn¹t like but that
Office X was able to deal with?

Thanks.

 

[Beth Rosengard]

Hi Chris,

Sure does sound like a corrupt or duplicate font problem. See this article
for troubleshooting procedures: <http://support.microsoft.com/?kbid=313535>

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>

 

[Phillip M. Jones, CE.T.]

I’ve installed Office 2004 and while Entourage is working fine, neither
Word, PowerPoint, nor Excel are opening. When I launch word for the
first time, it gets all the way to “Optimizing font menu” (I think
that’s the message) and then I get the spinning beach ball of death.

Is this just a symptom of a font that Office 2004 doesn’t like but that
Office X was able to deal with?

Thanks.

I just finished installing Office 2004 and opened word. I have many font on my OS9
Drive that I have Office2001 installed on. The beach ball spun a good three minutes
before it disappeared and allowed word top open.

If you have a ton of Fonts both on OSX and OS9 it will take a long long time to
finish up. (Word has to create a font database similar to the way Filemaker Does.)

--
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If it's "fixed", don't "break it"!

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[Beth Rosengard]

I just finished installing Office 2004 and opened word. I have many font on my
OS9 Drive that I have Office2001 installed on. The beach ball spun a good
three minutes before it disappeared and allowed word top open.

If you have a ton of Fonts both on OSX and OS9 it will take a long long time
to finish up. (Word has to create a font database similar to the way Filemaker
Does.)

Phillip's entirely right. My previous response was based on the (possibly
erroneous) assumption that the spinning beach ball was infinite, in other
words, that Word had hung. If that's not the case, then give Word more time
to do its thing. You should only have to worry about it the one time (or
when adding or deleting fonts).

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>

 

[Phillip M. Jones, CE.T.]

Phillip's entirely right. My previous response was based on the (possibly
erroneous) assumption that the spinning beach ball was infinite, in other
words, that Word had hung. If that's not the case, then give Word more time
to do its thing. You should only have to worry about it the one time (or
when adding or deleting fonts).

I suppose if it remains spinning 10-15 minutes or more. It may be hung. But if its
first run and you have a lot of fonts it may do like my install did.

The more fonts you have both OSX and OS9/Classic the longer it takes create the font
list.

I did notice ocassionally a note would come up while the beach ball was spinning
"Optimizing Fonts"
--
---------------------------------------------------------------------------
Phillip M. Jones, CET |MEMBER:VPEA (LIFE) ETA-I, NESDA,ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112-1809 |[email protected], ICQ11269732, AIM pjonescet
---------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://home.kimbanet.com/~pjones/birthday/index.htm>
<http://vpea.exis.net>