Word 2004: Occasional strange window display

[trocklin]

From time to time, on opening a file or starting a new document, I'll
get a normal looking window with a small window embedded in the upper
left corner. The embedded window has scroll bars, but can't be re-
sized.

Quitting Word and starting it again is the only way I've found to fix
it. When I do that, the next window that I open is as wide as the
embedded window was, but full height and re-sizeable. Any suggestions?

TIA

Mac Word 2004 (11.3.8)

 

[John McGhie]

Probably a bad Normal Template:

See here:
http://word.mvps.org/mac/MacWordNormal.html

If not, it's bad preferences. See here:
http://word.mvps.org/Mac/DamagedPrefs.html

Cheers

From time to time, on opening a file or starting a new document, I'll
get a normal looking window with a small window embedded in the upper
left corner. The embedded window has scroll bars, but can't be re-
sized.

Quitting Word and starting it again is the only way I've found to fix
it. When I do that, the next window that I open is as wide as the
embedded window was, but full height and re-sizeable. Any suggestions?

TIA

Mac Word 2004 (11.3.8)

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John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]