Word 2004 print comments problem

[deepMacsonar]

I have an HP2110 printer that will only print the top two inches of the page,
then spits out an empty page, when Word is in Layout view AND there are Comments
on the page.(show comments)

Otherwise, the printer and Word (or other applications) work fine.

Because these printers are common, I'm wondering if someone could see if they
get the same failure, or maybe you might know something about this?

PS. It prints out ok on an Epson.740 but I really need to use the HP.

 

[John McGhie]

Hi Whatever Your Name IS:

That issue should resolve if you turn off "Use Balloons" in the
Word>Preferences>Track changes... Dialog.

I think Word is setting a margin beyond the printable image and the HP
doesn't like it.

Hope I am correct...

I have an HP2110 printer that will only print the top two inches of the page,
then spits out an empty page, when Word is in Layout view AND there are
Comments
on the page.(show comments)

Otherwise, the printer and Word (or other applications) work fine.

Because these printers are common, I'm wondering if someone could see if they
get the same failure, or maybe you might know something about this?

PS. It prints out ok on an Epson.740 but I really need to use the HP.

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John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]