Word 2004 quits

[Fabry 72]

hi!!! i've got a problem with word 2004 for mac. it quits when i do the
following things:
i open word 2004, new document, type some characters then enter. if i
repeat again this step for 3 or 4 times, word quits. why??? :-(
i tried with different users, made the last update, removed
preferences, reinstalled the whole suite, uninstalleded microsoft fonts
(i thought of a fonts conflict....) nothig changed... :-(
ia anyone there who can help me??? i thank you all in advance for your
kind collaboration. best regards fabry

 

[matt neuburg]

hi!!! i've got a problem with word 2004 for mac. it quits when i do the
following things:
i open word 2004, new document, type some characters then enter. if i
repeat again this step for 3 or 4 times, word quits. why??? :-(
i tried with different users, made the last update, removed
preferences, reinstalled the whole suite, uninstalleded microsoft fonts
(i thought of a fonts conflict....) nothig changed... :-(
ia anyone there who can help me??? i thank you all in advance for your
kind collaboration. best regards fabry

Wild guess: use Entourage to set up your default user (the "Main
Identity"). The reason for this guess is that Word will crash early on
if it has trouble finding the Office-wide user. m.

 

[Beth Rosengard]

Wild guess: use Entourage to set up your default user (the "Main
Identity"). The reason for this guess is that Word will crash early on
if it has trouble finding the Office-wide user. m.

If Matt's advice doesn't work, see here:
<http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm>
(If using Safari, hit Refresh once or twice; or use Internet Explorer for
this site.)

It could be a third party add-in conflict or a problem with the normal
template (less likely) or one of a number of things.

By the way, removing all MS fonts won't necessarily eliminate a font
conflict. See here: <http://support.microsoft.com/?kbid=313535>

Hope this helps.

--
***Please always reply to the newsgroup!***

Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>