Word 2004: User moved to Tiger, documents won't open!

P

Paul Williams

Hello,

Here¹s a problem with Word 11.3.0 that¹s giving me some major grief today.

I¹m moving users to a Mac OS X 10.4.8 build (from 10.3.9.), by using
Thursby¹s ADmitMac Home Mover. This great little utility enables ADmitMac
domain users to have their home directories relocated without a lot of
mucking about with copying files piecemeal, or with permissions problems. As
things stand, the new home directory is picked up and all applications work
properly (Entourage... InDesign... younameit).

Yet, with Word 2004, any old documents seem to crash Word instantly. New
documents are okay.

Can anyone explain why this might be the case? As the home directory
contained all the old prefs for Office 2004, should I delete all those?

For what it¹s worth, a flavour of the crash log is below (non-crashed
threads elided)...

Thanks,
Pw


Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2006-12-15 13:36:17 +0000
Application Name: Microsoft Word
Application Version: 11.3.0.060914
Module Name: CoreFoundation
Module Version: unknown
Module Offset: 0x00004088
Extra app info: Reg=English Loc=0x0409


Thread 0 crashed:

# 1 0x907be088 in _CFStringGetLength + 0x00000034 (CoreFoundation +
0x00004088)
# 2 0x907be05c in _CFStringGetLength + 0x00000008 (CoreFoundation +
0x0000405c)
# 3 0x907cf320 in _CFStringCompareWithOptions + 0x0000013C (CoreFoundation
+ 0x00015320)
# 4 0x907cf1cc in _CFStringCompare + 0x00000050 (CoreFoundation +
0x000151cc)
# 5 0x0059f528 in (MCPZ.stb + 0x0002e598)
# 6 0x0059f2f0 in (MCPZ.stb + 0x0002e360)
# 7 0x0059f240 in (MCPZ.stb + 0x0002e2b0)
# 8 0x0059f1b4 in (MCPZ.stb + 0x0002e224)
# 9 0x02144f8c in (Microsoft Word + 0x0012552c)
# 10 0x021377a8 in (Microsoft Word + 0x00117d48)
# 11 0x02135c1c in (Microsoft Word + 0x001161bc)
# 12 0x0212fe70 in (Microsoft Word + 0x00110410)
# 13 0x0212f820 in (Microsoft Word + 0x0010fdc0)
# 14 0x0212eedc in (Microsoft Word + 0x0010f47c)
# 15 0x021d4de4 in (Microsoft Word + 0x001b5384)
# 16 0x020814d8 in (Microsoft Word + 0x00061a78)
# 17 0x0212eedc in (Microsoft Word + 0x0010f47c)
# 18 0x021d4de4 in (Microsoft Word + 0x001b5384)
# 19 0x0203df20 in (Microsoft Word + 0x0001e4c0)
# 20 0x02022c9c in (Microsoft Word + 0x0000323c)
# 21 0x02020320 in (Microsoft Word + 0x000008c0)
# 22 0x01023460 in (Microsoft_Office_2001Z + 0x0000cec0)
# 23 0x02020074 in (Microsoft Word + 0x00000614)
# 24 0x02b06c0c in (Microsoft Word + 0x00ae71ac)

PPC Thread State:
srr0: 0x907be088 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x20000007 lr: 0x907be05c ctr: 0x907cf17c mq:0x00000000
r0: 0xa07ba674 r1: 0xbfffaed0 r2: 0xa07ba274 r3:0x00000000
r4: 0x00000000 r5: 0x00000000 r6: 0x0000003a r7:0x00000000
r8: 0xbfffa7d3 r9: 0x0000001c r10: 0x0000003a r11:0x00000000
r12: 0x0000003a r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000001 r23:0x00000000
r24: 0x00000001 r25: 0x0193c200 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0xbfffb0a0 r30: 0x00000000 r31:0x907be05c


Loaded modules:

0: LaunchCFMApp:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
1: MicrosoftLSLibZ (11.3.0.060914 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: PowerPlantZ (11.3.0.060914 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCP RuntimeZ.DLL (11.3.0.060914 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPZ.stb (11.3.0.060914 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/Microsoft Component Plugin
5: MCPCoreZ (11.3.0.060914 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/Microsoft Component Plugin
6: Microsoft_Office_2001Z (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
7: ShMem (11.2.4.060425 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
8: Microsoft Word (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft Word
9: Microsoft OLE X (11.2.4.060510 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft OLE
10: AppleIntermediateCodec (141 Reg=English Loc=0x0000):
/Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInte
rmediateCodec
11: QuickTimeFireWireDV (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/Quick
TimeFireWireDV
12: ApplePixletVideo (1.2d5 Reg=English Loc=0x0000):
/System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePix
letVideo
13: Microsoft Framework DB (11.2.5.060607 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Framework
14: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
15: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
16: CoreText:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreText.framework/Versions/A/CoreText
17: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ATS.framework/Versions/A/ATS
18: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/CoreGraphics
19: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundatio
n
20: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
21: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
22: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
23: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
24: libauto.dylib: /usr/lib/libauto.dylib
25: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Carb
onCore.framework/Versions/A/CarbonCore
26: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSSe
rvices.framework/Versions/A/OSServices
27: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNe
twork.framework/Versions/A/CFNetwork
28: WebServicesCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebS
ervicesCore.framework/Versions/A/WebServicesCore
29: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Sear
chKit.framework/Versions/A/SearchKit
30: Metadata:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Meta
data.framework/Versions/A/Metadata
31: libz.1.dylib: /usr/lib/libz.1.dylib
32: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
33: DiskArbitration:
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitrat
ion
34: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemCo
nfiguration
35: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
36: libbsm.dylib: /usr/lib/libbsm.dylib
37: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
38: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Applicat
ionServices
39: AE:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/AE.framework/Versions/A/AE
40: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ColorSync.framework/Versions/A/ColorSync
41: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/PrintCore.framework/Versions/A/PrintCore
42: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/QD.framework/Versions/A/QD
43: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/HIServices.framework/Versions/A/HIServices
44: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LangAnalysis.framework/Versions/A/LangAnalysis
45: FindByContent:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/FindByContent.framework/Versions/A/FindByContent
46: LaunchServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LaunchServices.framework/Versions/A/LaunchServices
47: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
48: ImageIO:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/ImageIO
49: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
50: libcups.2.dylib: /usr/lib/libcups.2.dylib
51: libJPEG.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
52: libJP2.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
53: libGIF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
54: libRaw.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
55: libTIFF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
56: libPng.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libPng.dylib
57: libRadiance.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
58: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
59: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage
..framework/Versions/A/vImage
60: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/vecLib
61: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libvMisc.dylib
62: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libvDSP.dylib
63: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libBLAS.dylib
64: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libLAPACK.dylib
65: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/D
esktopServicesPriv
66: Foundation:
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
67: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
68: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
69: libGL.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
70: libGLU.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dyli
b
71: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
72: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCaptu
re.framework/Versions/A/ImageCapture
73: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechReco
gnition.framework/Versions/A/SpeechRecognition
74: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI
..framework/Versions/A/SecurityHI
75: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framew
ork/Versions/A/Ink
76: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.frame
work/Versions/A/Help
77: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScript
ing.framework/Versions/A/OpenScripting
78: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.fram
ework/Versions/A/Print
79: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRender
ing.framework/Versions/A/HTMLRendering
80: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Navigation
Services.framework/Versions/A/NavigationServices
81: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSoun
d.framework/Versions/A/CarbonSound
82: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPane
ls.framework/Versions/A/CommonPanels
83: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.
framework/Versions/A/HIToolbox
84: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
85: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
86: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
87: QuartzCore:
/System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
88: libGLImage.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.
dylib
89: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
90: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
91: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
92: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
93: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
94: libmx.A.dylib: /usr/lib/libmx.A.dylib
95: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
96: libJapaneseConverter.dylib:
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
97: libSimplifiedChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
98: libTraditionalChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
99: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
100: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
101: QuickTimeComponents (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/Quick
TimeComponents
102: QuickTimeH264 (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH2
64
103: QuickTimeH264.altivec (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTi
meH264.altivec
104: QuickTimeMPEG4 (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeM
PEG4
105: OpenTransport:
/System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
106: DVComponentGlue:
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentG
lue

Operating System Information
Operating System: Mac OS X 10.4.8 (Build 8L127)
CPU: G4 (7450), Number: 1, Speed: 999 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1048
Screen: 1280 x 1024, depth = 32, ltbr = 0, 0, 1024, 1280

Microsoft Application Information:
Error Reporting UUID: 3DE26DC2-8C41-11DB-95BF-000A9578380A
Time from launch: 0 hours, 0 minutes, 16 seconds
Total errors on this client: 1
 
J

John McGhie [MVP - Word and Word Macintosh]

Hi Paul:

I really have no idea. From the look of your crash log, Thread 0 spat the
dummy while trying to read a preference, so blowing away all the preference
files can't hurt. Word will recreate them when it restarts, so you don't
lose anything.

Cheers


Hello,

Here¹s a problem with Word 11.3.0 that¹s giving me some major grief today.

I¹m moving users to a Mac OS X 10.4.8 build (from 10.3.9.), by using Thursby¹s
ADmitMac Home Mover. This great little utility enables ADmitMac domain users
to have their home directories relocated without a lot of mucking about with
copying files piecemeal, or with permissions problems. As things stand, the
new home directory is picked up and all applications work properly
(Entourage... InDesign... younameit).

Yet, with Word 2004, any old documents seem to crash Word instantly. New
documents are okay.

Can anyone explain why this might be the case? As the home directory contained
all the old prefs for Office 2004, should I delete all those?

For what it¹s worth, a flavour of the crash log is below (non-crashed threads
elided)...

Thanks,
Pw


Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2006-12-15 13:36:17 +0000
Application Name: Microsoft Word
Application Version: 11.3.0.060914
Module Name: CoreFoundation
Module Version: unknown
Module Offset: 0x00004088
Extra app info: Reg=English Loc=0x0409


Thread 0 crashed:

# 1 0x907be088 in _CFStringGetLength + 0x00000034 (CoreFoundation +
0x00004088)
# 2 0x907be05c in _CFStringGetLength + 0x00000008 (CoreFoundation +
0x0000405c)
# 3 0x907cf320 in _CFStringCompareWithOptions + 0x0000013C (CoreFoundation +
0x00015320)
# 4 0x907cf1cc in _CFStringCompare + 0x00000050 (CoreFoundation +
0x000151cc)
# 5 0x0059f528 in (MCPZ.stb + 0x0002e598)
# 6 0x0059f2f0 in (MCPZ.stb + 0x0002e360)
# 7 0x0059f240 in (MCPZ.stb + 0x0002e2b0)
# 8 0x0059f1b4 in (MCPZ.stb + 0x0002e224)
# 9 0x02144f8c in (Microsoft Word + 0x0012552c)
# 10 0x021377a8 in (Microsoft Word + 0x00117d48)
# 11 0x02135c1c in (Microsoft Word + 0x001161bc)
# 12 0x0212fe70 in (Microsoft Word + 0x00110410)
# 13 0x0212f820 in (Microsoft Word + 0x0010fdc0)
# 14 0x0212eedc in (Microsoft Word + 0x0010f47c)
# 15 0x021d4de4 in (Microsoft Word + 0x001b5384)
# 16 0x020814d8 in (Microsoft Word + 0x00061a78)
# 17 0x0212eedc in (Microsoft Word + 0x0010f47c)
# 18 0x021d4de4 in (Microsoft Word + 0x001b5384)
# 19 0x0203df20 in (Microsoft Word + 0x0001e4c0)
# 20 0x02022c9c in (Microsoft Word + 0x0000323c)
# 21 0x02020320 in (Microsoft Word + 0x000008c0)
# 22 0x01023460 in (Microsoft_Office_2001Z + 0x0000cec0)
# 23 0x02020074 in (Microsoft Word + 0x00000614)
# 24 0x02b06c0c in (Microsoft Word + 0x00ae71ac)

PPC Thread State:
srr0: 0x907be088 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x20000007 lr: 0x907be05c ctr: 0x907cf17c mq:0x00000000
r0: 0xa07ba674 r1: 0xbfffaed0 r2: 0xa07ba274 r3:0x00000000
r4: 0x00000000 r5: 0x00000000 r6: 0x0000003a r7:0x00000000
r8: 0xbfffa7d3 r9: 0x0000001c r10: 0x0000003a r11:0x00000000
r12: 0x0000003a r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000001 r23:0x00000000
r24: 0x00000001 r25: 0x0193c200 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0xbfffb0a0 r30: 0x00000000 r31:0x907be05c


Loaded modules:

0: LaunchCFMApp:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
1: MicrosoftLSLibZ (11.3.0.060914 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: PowerPlantZ (11.3.0.060914 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/Microsoft Component Plugin
3: MCP RuntimeZ.DLL (11.3.0.060914 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPZ.stb (11.3.0.060914 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/Microsoft Component Plugin
5: MCPCoreZ (11.3.0.060914 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/Microsoft Component Plugin
6: Microsoft_Office_2001Z (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
7: ShMem (11.2.4.060425 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
8: Microsoft Word (11.3.0.060914 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft Word
9: Microsoft OLE X (11.2.4.060510 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft OLE
10: AppleIntermediateCodec (141 Reg=English Loc=0x0000):
/Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterm
ediateCodec
11: QuickTimeFireWireDV (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTi
meFireWireDV
12: ApplePixletVideo (1.2d5 Reg=English Loc=0x0000):
/System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixle
tVideo
13: Microsoft Framework DB (11.2.5.060607 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Framework
14: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
15: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
16: CoreText:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreText.framework/Versions/A/CoreText
17: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ATS.framework/Versions/A/ATS
18: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/CoreGraphics
19: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
20: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
21: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
22: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
23: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
24: libauto.dylib: /usr/lib/libauto.dylib
25: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Carbon
Core.framework/Versions/A/CarbonCore
26: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServ
ices.framework/Versions/A/OSServices
27: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetw
ork.framework/Versions/A/CFNetwork
28: WebServicesCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebSer
vicesCore.framework/Versions/A/WebServicesCore
29: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Search
Kit.framework/Versions/A/SearchKit
30: Metadata:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metada
ta.framework/Versions/A/Metadata
31: libz.1.dylib: /usr/lib/libz.1.dylib
32: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
33: DiskArbitration:
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitratio>
n
34: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConf
iguration
35: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
36: libbsm.dylib: /usr/lib/libbsm.dylib
37: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
38: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Applicatio
nServices
39: AE:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/AE.framework/Versions/A/AE
40: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ColorSync.framework/Versions/A/ColorSync
41: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/PrintCore.framework/Versions/A/PrintCore
42: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/QD.framework/Versions/A/QD
43: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/HIServices.framework/Versions/A/HIServices
44: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/LangAnalysis.framework/Versions/A/LangAnalysis
45: FindByContent:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/FindByContent.framework/Versions/A/FindByContent
46: LaunchServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/LaunchServices.framework/Versions/A/LaunchServices
47: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
48: ImageIO:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ImageIO.framework/Versions/A/ImageIO
49: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
50: libcups.2.dylib: /usr/lib/libcups.2.dylib
51: libJPEG.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
52: libJP2.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ImageIO.framework/Versions/A/Resources/libJP2.dylib
53: libGIF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ImageIO.framework/Versions/A/Resources/libGIF.dylib
54: libRaw.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ImageIO.framework/Versions/A/Resources/libRaw.dylib
55: libTIFF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
56: libPng.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ImageIO.framework/Versions/A/Resources/libPng.dylib
57: libRadiance.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
58: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
59: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.f
ramework/Versions/A/vImage
60: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.f
ramework/Versions/A/vecLib
61: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.f
ramework/Versions/A/libvMisc.dylib
62: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.f
ramework/Versions/A/libvDSP.dylib
63: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.f
ramework/Versions/A/libBLAS.dylib
64: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.f
ramework/Versions/A/libLAPACK.dylib
65: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Des
ktopServicesPriv
66: Foundation:
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
67: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
68: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
69: libGL.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
70: libGLU.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
71: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
72: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture
.framework/Versions/A/ImageCapture
73: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogn
ition.framework/Versions/A/SpeechRecognition
74: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.f
ramework/Versions/A/SecurityHI
75: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framewor
k/Versions/A/Ink
76: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewo
rk/Versions/A/Help
77: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScriptin
g.framework/Versions/A/OpenScripting
78: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framew
ork/Versions/A/Print
79: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRenderin
g.framework/Versions/A/HTMLRendering
80: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSe
rvices.framework/Versions/A/NavigationServices
81: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.
framework/Versions/A/CarbonSound
82: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels
.framework/Versions/A/CommonPanels
83: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fr
amework/Versions/A/HIToolbox
84: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
85: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
86: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
87: QuartzCore:
/System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
88: libGLImage.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dy
lib
89: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
90: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
91: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
92: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
93: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
94: libmx.A.dylib: /usr/lib/libmx.A.dylib
95: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
96: libJapaneseConverter.dylib:
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
97: libSimplifiedChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
98: libTraditionalChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
99: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
100: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
101: QuickTimeComponents (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTi
meComponents
102: QuickTimeH264 (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
103: QuickTimeH264.altivec (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTime
H264.altivec
104: QuickTimeMPEG4 (7.1.3 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPE
G4
105: OpenTransport:
/System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
106: DVComponentGlue:
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlu>
e

Operating System Information
Operating System: Mac OS X 10.4.8 (Build 8L127)
CPU: G4 (7450), Number: 1, Speed: 999 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1048
Screen: 1280 x 1024, depth = 32, ltbr = 0, 0, 1024, 1280

Microsoft Application Information:
Error Reporting UUID: 3DE26DC2-8C41-11DB-95BF-000A9578380A
Time from launch: 0 hours, 0 minutes, 16 seconds
Total errors on this client: 1
Click to expand...


--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410
 

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