Word 2004 will not print

A

adamb529

I have not been able to print from Word for a while now. Although I have text in the document, I get a blank screen when I go to Print Preview, in both Word and the Mac OS X print dialog. The documents print fine from Windows PCs. Could this be a Leopard compatibility issue? I think I was able to print when I first installed Leopard, but I'm not sure. Thanks for your help.
 
J

John McGhie

We're not exactly sure who to blame for this one.

It is a known issue. It's a combination of OS 10.5.1 and Word and certain
printer drivers.

The work-around we have at the moment is to set the printer to use a
resolution of 600 dpi or less.

There is a patch on the way: possibly from all three of the manufacturers
involved.

Hope this helps


I have not been able to print from Word for a while now. Although I have text
in the document, I get a blank screen when I go to Print Preview, in both Word
and the Mac OS X print dialog. The documents print fine from Windows PCs.
Could this be a Leopard compatibility issue? I think I was able to print when
I first installed Leopard, but I'm not sure. Thanks for your help.
Click to expand...

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]
 
A

adamb529

I have tried setting the resolution to 600 dpi or below...no luck. I hope this patch comes out soon!
 
J

John McGhie

Many thanks Adam:

There are a few people who are going to be very grateful for that piece of
information :)

Cheers


10.5.2 has fixed my problem! Thanks Apple (and Microsoft)!
Click to expand...

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]
 

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