M
mikegbuff
I am unable to export invoices to Word 2007 using Microsoft Office Accounting
Express 2007. I am also unable to email invoices (I am using Outlook). I do
not receive any type of error messages, nothing happens at all. When I look
in Task Manager, there is a "WINWORD.EXE" process that starts, yet nothing
happens. An additional "WINWORD.EXE" process will be created each time I
attempt to export or email an invoice. I was able to use this functionality
this with Office 2003 just fine. I installed Office 2007 and Microsoft
Office Accounting Express 2007 on a new machine and imported my company from
the old machine that had Office 2003 on it. I started having issues
immediately. I have already tried the following steps:
1) Deleting and recreating my company
2) Uninstalling and reinstalling Microsoft Accounting Express 2007 and
recreating my company from scratch I am able to modify templates in Word
from the Company Manage Word Templates menu. So the issue appears to only
affect the "Export to Word" and "Email" functionality. I am also able to I
am able to export to Excel 2007 just fine. Does anyone know if this is a
known issue or if there is an option in Word 2007 that needs to be enabled?
I really need help with this ASAP.
Here is the Microsoft Office Session log from trying to export an invoice to
Word:
ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted
22 seconds with 0 seconds of active time. This session ended normally.
I'm using Windows XP Home and Office 2007 Pro.
Thank you.
Mike
Express 2007. I am also unable to email invoices (I am using Outlook). I do
not receive any type of error messages, nothing happens at all. When I look
in Task Manager, there is a "WINWORD.EXE" process that starts, yet nothing
happens. An additional "WINWORD.EXE" process will be created each time I
attempt to export or email an invoice. I was able to use this functionality
this with Office 2003 just fine. I installed Office 2007 and Microsoft
Office Accounting Express 2007 on a new machine and imported my company from
the old machine that had Office 2003 on it. I started having issues
immediately. I have already tried the following steps:
1) Deleting and recreating my company
2) Uninstalling and reinstalling Microsoft Accounting Express 2007 and
recreating my company from scratch I am able to modify templates in Word
from the Company Manage Word Templates menu. So the issue appears to only
affect the "Export to Word" and "Email" functionality. I am also able to I
am able to export to Excel 2007 just fine. Does anyone know if this is a
known issue or if there is an option in Word 2007 that needs to be enabled?
I really need help with this ASAP.
Here is the Microsoft Office Session log from trying to export an invoice to
Word:
ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted
22 seconds with 0 seconds of active time. This session ended normally.
I'm using Windows XP Home and Office 2007 Pro.
Thank you.
Mike