Word 2007 apparently ignores trusted locations

[Lilac Soul]

I have Word 2007 Enterprise in Danish. I also run a program called Reference
Manager, which basically installs an addin for functionality in Word. Note
that my Office is in Danish, so I may be mis-translating certain names of
menus, etc.

Anyway, Reference Manager doesn't work. I have found some directions on how
to get it work here: http://www.refman.com/support/faqs/cwyw/faq28.asp

I find the two addin files (already where they should be) and check the
boxes in the security center so that they will be activated. When I do this,
I get an error message (in Danish, so please bear with my translation):
Potential security risk
Warning: There is no digital signature
Path: <...>
This addin has been inactivated...

And so on. I can either "activate for this session only" or "leave
deactivated". So far so good. The problem is, however, that THE TWO FILES ARE
IN A FOLDER I'VE MARKED AS A TRUSTED LOCATION IN THE SECURITY CENTER! As I
understand it, the missing signature should then be ignored and the addin run
just fine.

If I activate for this session only, the addin works perfectly, but of
course, I'll have to repeat the above steps to get it to work the next time I
restart Word. Very annoying.

To me, it seems that the problem has nothing to do with Reference Manager,
but with Word ignoring my trusted locations. Any input on this? Anybody who
has experience with Reference Manager on Office 2007? In Danish or any other
language?

Please help. I'm a researcher, and use Reference Manager all the time.

 

[Beth Melton]

Check your Add-ins settings in the Trust Center. If you have "Require
application add-ins to be signed by Trusted Publisher" then this option will
supersede the Trusted Locations folders.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Lilac Soul]

Thank you for reply.

I do not have that option set. I even tried setting the option, then turning
it off again, and it still didn't help.

Is there anything else that could interfere with this? Am I correct in
assuming that it should work, especially since most people appear to have no
problems with this addin (and the problem persists after reinstalling
Reference Manager, so I really don't believe the problem lies there).

I must either be missing something, or there might be a bug in the Danish
Office program, I think.

"Beth Melton" skrev:

 

[Beth Melton]

Yes, add-ins in the Trusted Locations should be trusted and allowed to run
automatically. I still have a question about this: "I find the two addin
files (already where they should be) and check the boxes in the security
center so that they will be activated." Can you tell me which boxes you are
referring to here?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Lilac Soul]

In the add-ins list, I choose the Word addins options. In the popup window, I
select the "templates" tab, where I have manually added two files to the
"Global templates and add ins" window (if that's translated incorrectly,
remember that my Office is in Danish) - RM11cwyw.dot and RM11cwyw.wll, both
located in a folder that's in my trusted locations. I check these two, and
when I press okay, that's when I get the message about activating addins for
this sessions only, or not at all. Activating it works fine. But obviously,
the next time I start Word, the boxes are unchecked and I have to do it all
over again.

"Beth Melton" skrev:

 

[Lilac Soul]

So, anything new on my problem?

"Beth Melton" skrev: