Word 2007 CPU 100% when editing Header/Footer with Track Changes

[otis]

I have a 16 page document with TOC and Track Changes enabled. Opening,
editing, saving, updating TOC, track changes acceptance, rejection all work
fine. However, when I try to edit the Header or Footer, the CPU goes to 100%
(actually winword 99%) and I'm unsuccessful in completeing my header/footer
changes.

Running XP Pro, no mapped drives, 2gig ram, Office 2007 sp1, all the office
components are install (Groove, OneNote, Excel, OutLook, etc.)

Any ideas? Anyone? Anyone?

 

[Terry Farrell]

Does this happen when Track Changes are OFF?

 

[otis]

Yes, it still behaves badly when Track Changes are off. But you response did
force me to look at other issues. Originally I created with document in
native (.docx) 2007 format. After I completed the document I had to
distribute it to other reviewers who had to see it in 2003 (.doc) format.
Since then I have been editing the 2003 (.doc) version. I just found if I
resave the .doc back as .docx then I can edit the headers/footers without the
CPU spike so I have a work around.

I hope this serves as a warning (or reminder) that if you save to the older
version for review by others that you revert back to 2007 format to continue
editing.

 

[Terry Farrell]

Sounds like you may have found a bug with legacy compatibility when working
from Word 2007. Perhaps Servicepack 1 has resolved the issue.

Terry