Word 2007 freezes on opening - Will open in Safe Mode

M

muriel

I recently installed Office 2007 on my laptop. Operating system Vista
Business. It worked fine for a couple of weeks but recently when I start the
Word Application it freezes and the mouse does not work. When I open an
already created document I can use the keyboard somewhat to navigate around
the document but very limited and my mouse does not respond. I can open the
application in safe mode and it seems to work fine. Has anyone else
experienced this problem? I tried re-installing but this dis not help. Have
not experienced the problem in any of the other Microsoft Office 2007
Applications.
 
T

Terry Farrell

It sounds as thought you have either not activated the product or it is a
time expired trial version.
 
S

Suzanne S. Barnhill

If it were unactivated or expired, I doubt that it would work in Safe Mode,
either.
 
T

Terry Farrell

Good Point. I guess a corrupt normal.dotx or Building Blocks.dotx then.

Terry
 
M

muriel

It is activated and is not a trial version I will try the solution for the
corrupted normal.dotx and or building blocks.dotx. Thanks
--
Muriel


Terry Farrell said:
Good Point. I guess a corrupt normal.dotx or Building Blocks.dotx then.

Terry
 

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